Phil_Q: I have a previous Tier 3 LTD with 600 minutes. Do you upgrade us to 800 minutes like the actual deal?
Blaine_Castmagic
Mar 17, 2025A: hi phil - if you'd like to upgrade you can do so through your app here
https://app.castmagic.io/users/billing
there's different plans/structures in place for this new deal vs the original one that we launched with
Have you logged into your CastMagic dashboard recently? Check there to see if there are any upgrades offered to you (as a Sumoling that purchased earlier.)
Don't think that will happen because the plans/tier structures are different, the same as prices. The 600 minutes previous deals with codes were cheaper than this one. Would not be fair for new buyers and don't make sense to upgrade old buyers since they are not at loss. Although it would be nice to have top tier old plans with access to organizations (workspaces) if possible.