dg_digiQ: Why isn't my account grandfathered into higher limits?
I should not be stuck with only 600 minutes. That is less than your Tier one now!đđ
I invested in Cast magic when you first came to apps imo and only had 3 tiers. My original plan from AppSumo said that I would receive the appropriate upgrades as your company grew.
You even said in the original meetings and the Slack group chat that we would benefit from believing in your tool early on by receiving all updates.
This is a sad shame.đŠ
Why haven't you kept your promise?
Same complaint here. And why does AppSumo continue to let their customers get abused by some of their vendors when we are what is keeping them in business?
I was also an early adopter and purchased the highest tier available back then, which gave me 600 minutes/month.
Now I see that the current Tier 1 already starts at 800 minutes, and Tier 3 goes up to 4,800 minutes/month.
As early supporters, we were told that our trust in the product would be rewarded with future updates. Unfortunately, that hasnât happened. Instead, new users get higher limits w
Yeah, I got it when tier 1 was only 200min, please upgrade us
Agree 100%. Same complaint here. Why isn't my account grandfathered into higher limits?
I was also an early adopter and purchased the highest tier available back then, which gave me 600 minutes/month.
Now I see that the current Tier 1 already starts at 800 minutes, and Tier 3 goes up to 4,800 minutes/month. This is ridiculous. Come on Castmagic. Live up to your word.