Q: Agency Use Question - Number of Codes
Hi,
I saw you answered someone about agency use but wanted some further clarification:
1) I read that you said need to buy a code for each new client. Does that mean that if I buy a 5-code deal, I will be able to onboard 5 clients?
1b) If so, each client will their own siloed access? As in, if they have log in access, then they will only be able to see chats from their own websites / messenger etc
2) For white-labelling, either now or in the future, can the client access the backend of the app and it completely looks like our own chatbot (and not branded Charla)?
Thanks!
success14Oct 6, 2025
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