Q: Can each chat be created as a ticket automatically?

Sumoling123456PLUSMay 3, 2025
Founder Team
Yehia

Yehia

May 4, 2025

A: You can create a ticket from a chat session, and Charla can automatically summarize the whole conversation and attach it to the ticket details .

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Posted: May 4, 2025

So, does that mean we have to turn a chat into a ticket manually?