Do you support knowledge base and upload file in traditional | Charla | AppSumo

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Q: Do you support knowledge base and upload file in traditional Chinese?

InnovativeMaxPLUSSep 1, 2025

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What are the differences between adding "Articles" in the Knowledge Base and uploading files and adding websites in "AI Chabots"? Are they the same support resources for the knowledge base and chatbot? I've added the same information in both areas, but the chatbot still has no responses.
so I have a chatbot on this site https://leadingwithenglish.com and I have spent a lot of time training the bot, giving it my full cv, what I do, how to handle sales, how to handle if someone asks about price and sometimes it does an ok job, but sometimes it just gives the info. I have told the bot both in special instructions and in training docs not to give my info out, to always qualifiy the prospect and it it not doing it if a person gives the bot info it forgets it I am disappointed as since the one job it has is to be able to do wha tI ask it is not doing this I have sent support a message but has anyone else found any tricks to help really train the bot well or ...

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