Hello,\u000athe product description claims the product is GDPR\u002Dcompliant.\u000aBut your privacy policy does not even contain a business address, and a responsible person for Data Protection. Also, the information about cookies is to vague.\u000aIt also says noting about where data is stored (and if partially in US as mentioned in another answer) how compliance is achieved concerning this aspect.\u000aGDPR requires EU customers to enter a Data Processing Agreement with you. Do you have such an agreement ready to sign with your AppSumo buyers?

Hello, You can find the full DPA on https://getcharla.com/support/?article\u003D1917\u002Dhow\u002Dcharla\u002Dis\u002Dgdpr\u002Dcompliant, listing everything related to the processor and sub\u002Dprocessors, our business and registration address.

GDPR Compliance / DPA possible? | Charla

Q: GDPR Compliance / DPA possible?

Hello,
the product description claims the product is GDPR-compliant.
But your privacy policy does not even contain a business address, and a responsible person for Data Protection. Also, the information about cookies is to vague.
It also says noting about where data is stored (and if partially in US as mentioned in another answer) how compliance is achieved concerning this aspect.
GDPR requires EU customers to enter a Data Processing Agreement with you. Do you have such an agreement ready to sign with your AppSumo buyers?

swadminPLUSJan 6, 2025

Founder Team

Yehia

Jan 18, 2025

A: Hello, You can find the full DPA on https://getcharla.com/support/?article=1917-how-charla-is-gdpr-compliant, listing everything related to the processor and sub-processors, our business and registration address.

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