VicenteUVicenteU
VicenteU
Oct 1, 2024

Q: Hello, can you please tell me how you fulfil the requirements of the General Data Protection Regulation? Thanks

Founder Team
Yehia

Yehia

Oct 1, 2024

A: Hello Vicente, Please refer to https://getcharla.com/support/?article=1917-how-charla-is-gdpr-compliant

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2. Customer Data Removal Policy

So if one of my customers asks me to delete their data, I have to write to you because I can't do it myself, right?

Where is your hosting located?

Founder

Yes, you initiate the request and we fulfill it in 24 hours. We use Microsoft Azure for the blob storage, located in Virginia, US. Other components like the application and db are running in Netherlands data center as well.

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