Charla
Connect with customers instantly using AI chatbots trained on your knowledge base
As if the life of a solopreneur wasn’t hard enough, you also have to respond to all your support tickets by yourself. (“The next available agent will be with you, right after a nap.”)
With repetitive messages piling up across your web and social channels, it’ll take hours of manual work to reply perfectly to every single person.
If only there was an AI chatbot that could manage incoming questions, streamline responses, and organize conversations for you.
Meet Charla.
TL;DR
At-a-glance
Features
Overview
Charla is an all-in-one AI and live chat solution that helps you provide the best sales and support experience for customers
Work smarter with AI and live chat
Even if you’re not a tech pro, Charla makes it easy to build your personalized AI chatbot using your unique data.
- Train your AI chatbot on private and public knowledge bases in Word docs, PDFs, and webpages
- Level up your support with live chat functionality
Easily set up your AI chatbot so you can connect with customers around the clock.
Chat across channels with a unified inbox
With Charla, you can connect with customers on their favorite channels like websites, Facebook, Instagram, and WhatsApp.
- Leverage seamless two-way live translations to chat with customers in their native language while you use your own
- View conversation history so you can see everything you ever said
Chat with your customers on their favorite channels using two-way live translations.
The right answers, at visitors’ fingertips
And since you can embed your complete knowledge base in your chat widget and website, you’ll streamline your support process.
- Let visitors check the articles and search for answers directly
- Offload your agents from answering the most frequently asked questions
Create a repository of support articles and guides for customers can browse through.
Built-in help desk for customer support
Best of all, Charla comes with a robust helpdesk that lets you address all your email inquiries and ensure nothing slips through the cracks.
- Manage ticketing directly within the platform without integrating any third-party tool
- Send messages to customers from your domain, and set up custom auto-replies
- Assign tickets to agents, and make internal notes to streamline communication
Respond to support tickets efficiently with the built-in helpdesk
Don’t leave your customers hanging. With Charla, you get an AI chatbot and live chat combo that keeps conversations flowing 24.7.
Deliver the best customer support.
Get lifetime access to Charla today!
Plans & features
Deal terms & conditions
- Lifetime access to Charla
- All future custom plan updates
- If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates
- You must redeem your code(s) within 60 days of purchase
- Stack up to 10 codes
- Only for new Charla users who do not have existing accounts
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!
Features included in all plans
- Remove Charla branding
- AI chatbots
- Unlimited sites
- Unlimited conversations
- Triggers and events
- Multi-site support
- Knowledge base
- Helpdesk
- Automatic chatflows
- iOS and Android apps
- Availability scheduler
- Canned responses
- Customer feedback
- Pre-chat forms
- White labeling