Zusanli
Aug 26, 2025
Q: Live agents
Hi there,
is the number of agents we can use determined per website?
For example, if I use one website with WhatsApp, Messenger, and Instagram, does that count as four agents, or is it one agent per website?
i have 3 companies and want to use everywhere the above 4 , what plan do i need ?
Thanks
Founder Team
Yehia
Aug 26, 2025A: Hello, It's just one agent. WhatsApp/Messenger/Instagram are just channels. If you own the 3 companies go for Tier 1, if you don't and they are your customers go for Tier 3 (one for each customer).
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