Q: Looks amazing but feels little bit backdated. Why?
I am using your product from sometime but felt a lot of complications due to some simple feature issues. Let me share 2 only.
1) it has only one language support at a time which causes a lot of issues because some people uses English while other people uses native language and some people also use English alphabets to type, while saying their native language. Suppose my native language is Bangla. If I set English as default language then if someone text in Bangla then the chatbot cannot automatically reply. And using English to type native language for example: amar sahajjo dorkar(I need help). This causes another level of problem for the chatbot to understand.
2) There is no way for us to set a fixed tone of text for the chatbot to speak. Ex: my audience is teenagers so I expect the chatbot to reply in chill mode.
Give solution please.
AdamHa
Sep 23, 2025A: Hello there, Thanks for sharing your feedback.
(1) Have you tried the AutoDetect language option from the bot settings?
(2) There is, you can add this as a special instruction under the AI Chabot tab, e.g. something like "Use a chill tone when answering questions"
raiyanhaider
Verified purchaser
Hi AdamHa, thanks for getting back to me so quickly. Yes I have already tried that auto detect language option. It's not working that good for me. So after trying it for sometime, I kept the language English because English was working nicely for those who were texting me in English.
And also I have added that instruction of using super friendly and engaging tone. Can you share any tutorial plz?