Good app so far..... However, we're not receiving that many chats. And at the same time, I am receiving a lot of email notifications for each chat we do receive. I think each chat sends me 3 or 4 emails: transcripts, alerts, notification that it's been answered, etc. Basically, I'm getting flooded and it's hurting my inbox. How do I turn these off? There is no option in the profile "notification" settings and I can't find anything in the help/support page. Need to end this stream of unnecessary communication quick!