Q: Support appears to be non existant
How do I get some customer support. I've been on this page https://charla.com/support/?article=13723-best-practices-for-training for answers . And your ChatBot is unresponsive ( nice irony there). I've sent a message on the chatbot and have had no response. It's been a couple of days?
115958105029010112556PLUSMay 16, 2025
Founder Team
Yehia
May 16, 2025A: Hello, Can you share your email please to adam@charla.com and i’ll make sure your ticket is handled today.
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115958105029010112556
Verified purchaser
Yes I finally got a response and it works like a charm. So, eventually, thanks. Far simpler than the previous product Tidio, without their complex setup and the Ai answers are awesome. Expect it to cut down 80% of human intervention. Great product, loving it more every day.