A: Of course. Here are a few options for the reply, ranging from concise to more detailed. You can choose the one that best fits your tone and relationship with the recipient.

Option 1: Concise and Direct
Subject: Re: Your inquiry about bot replies to post comments

Hi [Name],

Thanks for reaching out with this suggestion.

Currently, our bot, when deployed on channels like Facebook Messenger, Instagram, or Telegram, can only reply to messages sent directly to your inbox (DMs). It does not have the capability to monitor and reply to comments made on your posts.

For now, the best approach is to ask users to send the specific keyword directly to you as a DM to trigger the bot's response.

However, we agree that automatically sending a DM in response to a comment is a valuable feature. We've added this to our product roadmap and will explore it for future development.

Thanks again for the great feedback.