A: Hi there,

That's a great question about how our Message add-ons work. Here’s a simple breakdown:

The Message add-on is a monthly subscription, not a one time permanent upgrade.

- Increased Limit: When you purchase the add-on, your message limit for the month increases to your original plan's limit plus the add-on's limit. This higher limit is available to you every month the add-on is active.
- Monthly Charge: A recurring monthly fee for the add-on is charged to your account to maintain this higher limit.
- Flexibility: It's designed to be flexible. If you only need the extra messages for a specific month (e.g., for a marketing campaign), you can subscribe to the add-on for that month and then remove it before your next billing cycle. Your limit will then revert to your original plan's limit.

Example: If your plan has 2,000 messages and you buy a 2,000 message add on, your new limit will be 4,000 messages per month for as long as the add-on is active.

Hope this clears things up! Let me know if you have any more questions.

Regards,
Akshay