ChatLab Questions

Showing 1 - 5 of 19 questions
martanavgomartanavgo
martanavgoPLUS
Jun 26, 2026
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Q: Multiple knowledge sources at the same time

Hi,

I have one question about how a chatbot is designed.

Can a single chatbot be trained using multiple knowledge sources at the same time (website pages, PDFs, FAQs, uploaded documents, etc.) and use all of them together when answering users?

Or is each chatbot intended to have only one knowledge source?

I’m trying to understand the best way to design my AI assistant.

Thank you!

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martanavgomartanavgo
martanavgoPLUS
Jun 25, 2026
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Q: Chabots and different uses

Hello
I would like to know if a single chatbot on a specific website can be used for several purposes. For instance: 1. Products information, 2. Help with onboarding etc. or in that case I would need several chatbots for the same website? Thanks

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coletucklercoletuckler
coletuckler
Jun 25, 2026
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Q: Does it work for social media accounts

Absolutely! Integrating your platform with Facebook, Instagram, X (formerly Twitter), and TikTok can significantly enhance your outreach and engagement. Each platform offers unique features and audiences, allowing you to tailor your content and marketing strategies effectively.

To get started, consider the following steps:

1. API Access: Ensure you have access to the APIs of each platform. This...

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eriksteinmeyereriksteinmeyer
eriksteinmeyer
Jun 21, 2026
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Q: features in chat

Hi. I can put a iframes, videos , images and audio in covesation responses?

Founder Team
Marcin_ChatLab

Marcin_ChatLab

Jun 22, 2026

A: Sorry, we don't have option to put iframes & videos. Images are placed automatically by AI in case images on your website that was used for the training have proper ALTs.

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intomybrainintomybrain
intomybrain
Jun 21, 2026
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Q: Need some more info... Pls answer for these.

Hi

I have the following questions:

1. Is tier 3 comes with whitelabel? If not how can I upgrade to it from tier 3?
2. What if I run out of the 6000 credits how much it cost to upgrade?
3. If I buy tier 3 and have a client who have heavy usage how can I upgrade to agency and if yes how?

Please let me know.

Thanks!

Founder Team
Marcin_ChatLab

Marcin_ChatLab

Jun 22, 2026

A: 1. Tier 3 comes with "remove ChatLab logo" which is not the same as the full whitelabel (custom domain/custom logos/custom branded user portal) that we offer in our premium package
2. You can purchase additional credits - 1000 credits/7$/month
3. Sorry, there is no option of upgrading AppSumo plans to paid plans.

Best Regards,
Marcin

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