ClickConnector

Use this AI-powered support platform to improve your customer experience across channels

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Customers can tell if your support team is stretched thin. (“Just between us, your vibes were off in the live chat.”)

From response times to knowledge management, it takes a ton of tech and manpower to keep up high-quality customer support as you scale.

That’s why you need a platform that combines AI technology to enhance your support team’s performance and drive conversions 24/7.

Say hello to ClickConnector.

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TL;DR

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Manage queries across communication channels from one organized inbox with built-in collaboration tools
Train an AI customer support assistant on every aspect of your business and maintain CRM records automatically

At-a-glance

Overview

ClickConnector is an AI-powered customer support platform that empowers your team with knowledge bases, chatbots, and omnichannel chats.

ClickConnector lets you manage all your inboxes in one place, accessing messages from Facebook, Instagram, WhatsApp, chat widgets, and emails.

From automations to notifications, there are tons of advanced features that help you collaborate while offering top-notch support.

You’ll get message scheduling and presets, follow-up and reply flagging, automatic translations, and writing assistance to speed through customer interactions.

Too busy to handle something yourself? You can transfer chats between team members to provide the support your customers need.

Unified inbox

Access messages across communication channels from one inbox.

Deliver awesome customer experiences by teaching an AI assistant everything there is to know about your business.

You can train the AI on your website, knowledge base, and brand, so it can instantly send relevant replies to any queries.

The AI assistant can even reference API docs and include images in its magic replies, which helps customers feel like they’re in expert hands.

And thanks to the no-code chat builder, it’s a cinch to create any conversation flow that fits the needs of your organization and your customers.

Conversation flow

Train an AI assistant to provide excellent customer support.

With ClickConnector, you can create self-service portals in one click—or just a few clicks if you want to customize the colors, text, and SEO.

You can host help centers on your own domain and even embed your self-service portal in a live chat widget.

Plus, you’ll be able to organize your support articles in collections to make them easy for customers to navigate, search, and access.

Help center

Create custom self-service portals in a few clicks, with or without code.

For the cherry on top, ClickConnector gives you real-time insights into site visitors, including their origin, current page, device, and visit duration.

Send visitors personalized messages to invite them to chat and lead them through your sales funnel.

You’ll even be able to update customer profiles automatically as you capture form submissions and browsing activity.

This platform integrates with Shopify, Zapier, WordPress, and more to access all your customer details in one place.

Live insights

Monitor website visitors in real time and turn traffic into conversions.

When you’re using smart technology, giving your customers the right answers is a piece of cake. (“Mmm, the sweet taste of success—I mean, support.”)

That’s why ClickConnector is packed with powerful AI tools that help you deliver five-star customer experiences with just one platform.

Keep your support top-tier.

Get lifetime access to ClickConnector today!

Updates from ClickConnector

From the founder

Posted Sep 21, 2023

Company and product FAQs

Posted Aug 18, 2023

Questions
Reviews

Questions & Reviews

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Showing 5 of 290 questions

Q: When will you guys be back again?

rose936Mar 15, 2024
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Founder Team
Ruban_ClickConnector

Ruban_ClickConnector

May 14, 2024

A: Hi Rose,
We will no return on LTD deal :-(

If you wish to be updated on any new promotions that we run, please reach out to support.

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Q: Hi!

My team and I have been trying to configure Clickconnector for months now. It keeps having "connections seems not to be working correctly"

I have reconfigured in Facebook, Instagram, etc but the problem persists.

And how do you replace the email address connected via Gmail (Beta)? The settings are not intuitive.

josephjvPLUSJul 10, 2024
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Q: Hi ..

like the features, hard to configure. Any guidance on how we can proceed? .. a demo would be great. Thank you.

Jeff_BWMar 22, 2024
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Q: I have a bunch of questions in the chat box on the official website My custom prompt didn’t respond at all when I entered it.

And when AI answered, there were a bunch of related articles behind it. Please reply as soon as possible

ace49PLUSMar 19, 2024
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Q: What happened?

It said it was going to be available until noon. It's 11:55 here :(

DanielMxPLUSMar 15, 2024
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Founder Team
Ruban_ClickConnector

Ruban_ClickConnector

May 15, 2024

A: Hi Daniel,
The LTD deal has ended as planned.

If you wish to be updated on any new promotions that we run, please reach out to support.

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