4.1
Taco ratings
Customers appreciate Closely for its seamless LinkedIn and email automation, B2B database integration, and user-friendly interface. Some users encountered minor issues with onboarding and email formatting, but the overall feedback is positive with a 4.2 rating from 253 reviews. With a 60-day money-back guarantee, it's worth giving Closely a try for efficient outreach, lead generation, and advanced CRM integrations.
AI-powered summary of customer reviews
Verified purchaser
Absolutely Not Worth It
I haven't tested out the linkedin side. But database is trash, it can only "verify" 5-10% of emails at most, there is not way to save filters so you have to restart your search each time. This is the same owner as "Leadrocks" which is a dead listing here on appsumo that they somehow made a brand new one for with no reviews. It's just a rinse n repeat scam basically, unsure how they are on appsumo.
Can only export 500 at a time. Can't export Valid + not verified. Only valid, valid n risky or the whole list, which is silly since so many not verified and obviously i don't want risky or invalid emails (no yellow or red). Not a very well thought out product, doubt founders even use it themselves as its of no use.
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Verified purchaser
Bought the lifetime deal, stopped working after less than 2 years — vendor unreachable. Think twice.
Bought the lifetime deal, stopped working after less than 2 years — vendor unreachable. Think twice.
I'm writing this as a warning to other buyers, because I wish someone had written it before I purchased.
I bought the Closely lifetime deal on November 14, 2024 (2 codes redeemed). On May 6, 2026 — so after less than two years — the account simply stopped working: it shows "Seats available: 0" and prompts me to upgrade, even though the AppSumo LTD badge is still active. In practice, the product I paid for as "lifetime" is now unusable.
Since then: six weeks of waiting, three escalations from AppSumo support, plus my own direct emails to the vendor. The result? Zero response from Closely, on any channel. Not to AppSumo support, not to me.
Meanwhile, Closely is happily running a new promotion here on AppSumo — so new customers get attention, but existing paying ones don't.
The whole point of a lifetime deal is that the product stays accessible over time. Here it took less than a year and a half to stop working, with no one on the other side willing to fix it. If you're considering this deal, know that "lifetime" doesn't mean much here: if the vendor disappears, what you paid for disappears with them.
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Verified purchaser
Maybe for those who are active on LinkedIn
To make a long story short, I was looking for a tool that could help me find qualified leads and then send them a simple email campaign with follow-ups.
The number of leads found isn’t particularly impressive, and a large portion of them have Yahoo, Gmail, or Hotmail addresses, which makes them pretty much useless.
Unfortunately, you can’t use the search results directly—you first have to export the list to a CSV file and then import it back into the same tool.
I would really like to see an API for searching leads, or some kind of AI prompt where you could describe the type of leads you want to target.
So, for our needs, it’s not really the right tool
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Verified purchaser
Lead Quality and Extension
To be honest, Only linkedin automation works well.
But the problem start with Leads and their extension. Leads are not qualified, it just pull out yahoo, aol, gmail etc etc. When I try to use linkedin to find leads their extension is unable to pull the data and emails and forget about the phone number. I think their database is pretty much old.
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Verified purchaser
Missing AI features in lifetime subscription
Honestly, this is just average without any AI functionality.
AnnaH_Closely
Apr 13, 2026Hi there,
Thank you for your feedback - we appreciate you sharing your thoughts.
We definitely have plans to make the AI-powered features, like our Sales Agents and Lead Enrichment, available to the AppSumo community in the future! Since these features rely on AI, we’re carefully working out the best way to introduce them while keeping things sustainable, as each AI request comes with a cost. In...
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