franck10Q: Hey there, I subscribe to Tier2, but I'm facing 3 blocking issues : - No way to create any other org, I ...
have only one and I can't even change its name. I'm using Chrome, latest version.
- The Chrome extension never works. I always get an error message after few seconds when all contents is grayed out.
- Once in the Editor, nothing happens, I can't do anything. I have half a screen (left side blank), I have a label "mysite.com" at the top of the right panel, but I can't click and select anything, I can't change anything.
Anything to do to solve these issues ?
Thanks !
Gus_CommandBar
May 14, 2024A: Hi! Sorry you're facing these issue. Hoping to get them resolved for you:
1. We'll be adding the ability to create a new workspace in the next day or so - however, you are certainly free to use CommandBar on multiple domains at no extra charge! The organization name doesn't have an impact on things — it's only visible to you in the editor — so don't worry about users seeing it :)
2. Strange — what's the error message you're getting?
3. Could you try using both the standalone editor (https://app.commandbar.com/editor) as well as the in-app editor (https://www.commandbar.com/docs/bar/getting-started) and let me know if either of them works?
If things still aren't working, I would recommend confirming that cookies are enabled in Chrome, and then disabling any Chrome extensions. Sometimes, we find that these settings can have an impact when using the editor.
The error message is "Something went wrong; try reloading the page."
I connect my website, I click on the extension to start it. I switch the activation switch on, I wait few seconds and get the error message.
Using both way to open the editor, the result is the same : empty, I can't do anything.
Weird, maybe an issue with my account, or laptop, or ... ?