Verified purchaser
Cookies & Scanner not work
After numerous attempts to scan the cookies, it still does not work, a couple of attempts are reamastall day in the queue, another couple of attempts started the scan but did not finish it after several hours, the support has been kind saying that they are working to solve the problem, but even after a week the situation has not changed.
After my negative review, I sent the website link to support, and the scan started. However, to see if it really worked, I reset a new website, and after 12 hours, the scan is still queued. I am speechless.
Riad96
Edited Mar 6, 2026Hello,
We’re truly sorry for the trouble you’re experiencing and want to resolve this as quickly as possible.
Our support team replied to your email requesting a few details, but we haven’t heard back yet. Please check the screenshot for reference: https://s.10m.io/E3Go9KZx
Please schedule a quick meeting with us here: https://calendly.com/dorikappointment/30min so we can investigate and resolve the issue faster.