Constant Contact Questions

Showing 1 - 20 of 66 questions

Q: Hello, I purchased the Tier 1 service.

Can I upgrade to Tier 3?

114339467847700835440PLUSMar 23, 2023
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Founder Team
Kyle_ConstantContact

Kyle_ConstantContact

May 15, 2024

A: Hello, you sure can! You should be able to change plans within the AppSumo Products page. This article should have the instructions: https://help.appsumo.com/article/106-upgrading-downgrading-my-license

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Q: Please explain how and when one should activate the pricing upgrades advertised in a separate note from you?

Is there an additional code necessary?

I would like the Tier 2 pricing for the Plus plan, which is advertised as $35/month.

Thank you.

realpropertydivaPLUSMar 23, 2023
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Founder Team
Kyle_ConstantContact

Kyle_ConstantContact

May 15, 2024

A: Hi there, great question! There is no additional code necessary. The discounted upgrade pricing is already built into your price plan. As long as you've purchased the Tier 2 plan through AppSumo and activated your account, you should be able to log into your Constant Contact account and upgrade to the Plus plan and see the $35 price. This KB article will show the steps for changing plans within...

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Q: Hello Caitlin, Lets say I have 7,000 contacts and buy the tier 3 which is about 3,000 contacts.

Will I pay for the 7,000 (5,001-10,000 $125/mo.)?? OR

Will pay for just the difference? (which would be around 2,501-5,000 $95/mo.)?

tiagocarvalhousaFeb 28, 2023
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Founder Team
Francisca_ConstantContact

Francisca_ConstantContact

May 15, 2024

A: Hi Tiago!

If you move tiers after paying for a different tier you would pay the difference. It is however important we point our after your initial 60-day window upgrades like going to plus, changing contact tiers, or add-ons will be charged through Constant Contact.

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Q: Can I add 3 Tier 3 to my account to use with 9k contacts?

tiagocarvalhousaFeb 27, 2023
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Q: Hello Guys, What do I do if I have 10k contacts and I buy 3 Tier 3 (9k contacts)?

Do I pay 1k extra? How will it work for numbers over our Tier?

If I add the SMS service will be just paid separately normal prices?

Regards,
Tiago

tiagocarvalhousaFeb 27, 2023
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Founder Team
CaitlinM_ConstantContact

CaitlinM_ConstantContact

May 15, 2024

A: The license for Tier 3 covers up to 3,000 contacts. Once you go above that, you will be charged a monthly fee through Constant Contact. If you had 4,000 contacts, you would be charged $25/monthly since the account would then fall in between the 3001-5000 contact range overage.

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