Q: Technical Issue: GTM Source Detection Not Working
Hello,
I’ve been unable to implement the solution since my purchase on Aug 1. To resolve the most recent issue I encountered, I logged a ticket titled “Technical Issue: GTM Source Detection Not Working” on Aug 20. While I received an initial response indicating I would get an update the following day, I haven’t heard back since.
Could you please provide me with an update? I’d really appreciate your support in resolving this so I can move forward. Thank you
A: Thanks for the follow-up. I now see that both the GTM source detection issue and your earlier question about overriding the default consent state are related. That context helps a lot.
As mentioned before, CookiePal is built to follow GDPR standards, which is why we do not allow forcing a “granted” default without user interaction. That said, there is a custom script option that allows more...
I am not 100% sure as I dont know if Prestashop has built in parameters that has to be complied to. As long as you can add code to the header it is compatible.
Will it work with caching plugins for WordPress like Litespeed Cache so the cache still hits? I tried some other cookie plugin and the caches are not hitting for first time visitors as it's always generating uncacheable first page views. Looking into getting tiers.
Q: Agency mode
Hi, you mentioned activating the agency mode. How much does it cost, and does it only cover up to 8 domains under Tier 4?
Thanks.
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Q: Technical Issue: GTM Source Detection Not Working
Hello,
I’ve been unable to implement the solution since my purchase on Aug 1. To resolve the most recent issue I encountered, I logged a ticket titled “Technical Issue: GTM Source Detection Not Working” on Aug 20. While I received an initial response indicating I would get an update the following day, I haven’t heard back since.
Could you please provide me with an update? I’d really appreciate your support in resolving this so I can move forward. Thank you
Lennard_CookiePal
Sep 3, 2025A: Thanks for the follow-up. I now see that both the GTM source detection issue and your earlier question about overriding the default consent state are related. That context helps a lot.
As mentioned before, CookiePal is built to follow GDPR standards, which is why we do not allow forcing a “granted” default without user interaction. That said, there is a custom script option that allows more...
Share CookiePal
Verified purchaser
Thank you for your reply. My colleague, Petya Kirova, will follow up on the CookiePal support ticket. Please contact her as soon as possible.
Q: Can't make a account after buying the product.
Bought CookiePal today. Unfortunately after filling out the form to make a account the page freezes, nothing happens. Can you help me out?
Lennard_CookiePal
Aug 25, 2025A: Ofcourse. I can however not see your emailaddress or anything to verify your account.
Can you please send an email to support@cookiepal.io with your activation code?
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Verified purchaser
I've sent the requested information to support@cookiepal.io
Q: Compatible with Prestashop?
Would this work for Prestashop? How would it be implemented?
Lennard_CookiePal
Aug 25, 2025A: Hi,
I am not 100% sure as I dont know if Prestashop has built in parameters that has to be complied to. As long as you can add code to the header it is compatible.
Share CookiePal
Q: Litespeed Cache or Caching in General
Will it work with caching plugins for WordPress like Litespeed Cache so the cache still hits?
I tried some other cookie plugin and the caches are not hitting for first time visitors as it's always generating uncacheable first page views.
Looking into getting tiers.
Lennard_CookiePal
Aug 25, 2025A: Hi,
We have a wordpress plugin, that will 100% work.
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