Creatosaurus Questions

Showing 1 - 20 of 63 questions

Q: What is a guest user?

We are looking for a way to give users the ability to post to the company's accounts without having access to the accounts themselves. IE: not have the ability to add or delete social accounts from the system, but only be able to post to them and respond to messages. Is it capable of permissions such as these?

Also, does it have messaging?

Samantha37124PLUSJun 18, 2023
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Founder Team
malav

malav

May 15, 2024

A: Hey,

Guest users are users with only view permission, it can be used for your agency clients or other 3rd party sharing. They can only see the details in the system and can't add, delete or edit or post or design anything.

Currently, we only have 3 levels of permission edit, guest (view) and admin. We have more permissions in terms of the job roles so that teams can manage their users and...

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Q: I cannot connect to my instagram business page Keeps saying I am not an admin.

Didnt ask me login info. My ig email is different than my creatosaurus email for all of my instagram brands. Also my facebook email s different than my Ig Brands email. How do i connect? My facebook page added easily but instagram will not. Asked for help on the 9th via creatosaurus website. I have not heard anything back. HELP

love47Jun 18, 2023
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Founder Team
malav

malav

May 15, 2024

A: Hey,

Sorry to keep you waiting, we had a lot of queries in a short amount of time. let's connect over a video call, we try to help you with your problem. You can join our weekly support calls here https://cal.com/malavwarke/getting-started-with-creatosaurus

Thanks again and do let us know if you need any more help.

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Q: Hello Malav, I have 2 questions.

1. Is it possible to create logos with the complete brandkit and social media kit? And can they be downloaded in SVG, PNG and JPG format? If you don't have these features yet, when will you implement it?

2. Is it possible to design book covers with it?

jayk87Jun 16, 2023
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Founder Team
malav

malav

May 15, 2024

A: Hey,

1. yes you can create logos, we have existing templates in our library, and we are daily updating our library. Yes, you can also download them in png and jpeg. We will soon try to provide the SVG format as well, it's in our roadmap.

2. Yes, you can, every week we open new template resolution, we will open the book cover template new week.

Thanks again and do let us know if you need any...

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Q: Can you add a feature to auto generate posts from our website's content?

TestamentumJun 16, 2023
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Founder Team
malav

malav

May 15, 2024

A: Hey,

That is a great suggestion, but requires a good amount of research and building AI capabilities. Not sure of that but will surely discuss with team and if feasible then we will definitely try to include it in our roadmap.

Thanks again and do let us know if you need any more help.

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Q: Hi there.

This will only be a viable alternative to Canva free account if I can upload and use my own custom fonts to match my branding. Is this possible? Thanks.

SnowJun 12, 2023
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Founder Team
malav

malav

May 14, 2024

A: Hey,

The custom font upload is in our roadmap and we will bring it. We have already launched a brand kit thus you can stay on top of your branding.

Thanks again and do let us know if you need any more help.

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