Hello,

We sincerely apologize for the frustration you've experienced and for the delay in resolving your issue. This is absolutely not the level of support we aim to provide.

First, I want to clarify that some templates in our library are community-contributed and may require initial setup and configuration to work with your specific accounts and use case. These templates often need you to:
- Connect your own API keys or accounts
- Configure specific settings for your Google Sheets structure
- Adjust field mappings based on your invoice format

Please carefully read the template instructions and setup guide when getting started – many issues can be resolved by following the configuration steps outlined in the template description.

That said, if you've already done this and are still experiencing errors, we absolutely need to help you. Please send me your support ticket number or email thread directly to [email protected].

Best,

Jonathan