claudio78Q: Some pre-purchase questions
1. Hello, I'd like to know if there's a hands-off feature to stop the AI from responding, and how it works.
2. I'd also like to know if it has official WhatsApp API integration.
3. I'd like to know if an account can have multiple users, and if all users can respond to clients, private conversations, and still respond privately, like a multi-user CRM.
4. Does it have a visual Kanban board for all inboxes?
Congratulations on the product, it looks great.
sohaib.dmchamp
Apr 20, 2026A: Hey, yes, there's a handoff. It's pretty straightforward: you just put it in your instructions when it should hand off and how you want it to hand off.
Regarding your other questions:
1. We have official WhatsApp API integration alongside WhatsApp Web QR.
2. You can add multiple users to accounts with different permissions.
3. We do have a visual Kanban board, though it is for the deal pipeline rather than the inbox.