Dodo Payments Questions

Showing 1 - 5 of 69 questions
icondinoicondino
icondinoPLUS
Jan 27, 2026
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Q: Signup/Activation Question

I signed up for the Appsumo Tier 3 deal, and during the activation process, I was prompted to enter my email address, which I provided my email, It then asked me to confirm my email, but I didn't receive a confirmation email. I logged in using my Gmail account and created an account. How can I confirm that the Appsumo Tier 3 deal has been applied to my account? Is there a way to verify that my...

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icondinoicondino
icondinoPLUS
Edited Jan 27, 2026
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Q: About Registration and Onboarding.

I am interested in purchasing Dodo Payments through AppSumo, but my product is still under development.

Could you please let me know if it's possible to buy the product now and register my account with the code, while adding all the necessary details later once my product is ready and then submit it for review?

Also we are planning on multiple products/website under one company that needs payment. Can this kind of setting be possible using one merchant account?

Founder Team
gargoel91

gargoel91

Jan 27, 2026

A: Yes you can purchase now and activate later
You can run multiple websites/products with different brands or businesses in the same account

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Anton69577Anton69577
Anton69577
Jan 12, 2026
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Q: Can it be used from Russia?

Hi, team.

Can i register my SaaS app and get payments from your supported countries as a Russian business owner, citizen and resident? I also have bank account in Kazakhstan.

Thanks.

Founder Team
gargoel91

gargoel91

Jan 12, 2026

A: We dont support Russia atm because of compliances

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VenTinyVenTiny
VenTiny
Dec 31, 2025
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Q: Pre-purchase questions

- Can I change the main company later (in case I have to change the legal entity)?
- I have a company that manages multiple SaaS/Agency/Content-based projects. Can I make a separate space for each project with its own branding?
- Are Egypt/UAE supported?

Thank you

Founder Team
gargoel91

gargoel91

Jan 1, 2026

A: 1. Yes you can change legal entity
2. You can create a new brand for each project with separate branding
3. We support Egypt & UAE for payins and payouts

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wpatrickmwpatrickm
wpatrickmPLUS
Dec 30, 2025
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Q: Does member content impact compliance?

Our websites are membership access only. And Our platforms will allow members to generate content like a landing page, articles posts or classifieds. and we have adopted many of the same prohibited content restrictions outlined in Dodo Payments’ policies within our own Terms of Service.

• If a member posts content that violates Dodo Payments’ policies or applicable card network rules, will...

Founder Team
gargoel91

gargoel91

Jan 12, 2026

A: Hey! I am so sorry I missed this

As long you have an SLA to remove objectionable content we'll be OK to review your product.

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