Bought this to share links with clients and my team internally. The custom domain works fine but the ability to disable "powered by Droplr" has been since removed and there is a giant green button on the upper right of all drop pages that says "Try Droplr". Forgive me, but how does this coexist with "Custom domain & branding" promised in this deal? I'll update this review if it gets fixed.
I want to love droplr. However support is very hard to reach. Have emailed them for stacking codes but its been 3 days and they havent replied. The redemption period is closing soon. My friends and I are close to refunding but still hoping this breaks through because I like their cleaner interface better than Cloudapp’s. Hoping the founder reaches out and answers our queries soon.
Founder Team
Droplr
May 9, 2024
Thanks for your patience - we're working hard to support all the new customers who came through AppSumo
Best way to communicate with us is through our live chat on our website, droplr.com. Thanks!
Very basic features for video is not working. I created multiple videos and now I have to redo it all in a different app since there no clear solution from their support. My clients can't fast forward to watch specific parts of a video. Also the format of video file is not an easy one to share with people.
Verified purchaser
Good, thought it would be better
Bought this to share links with clients and my team internally. The custom domain works fine but the ability to disable "powered by Droplr" has been since removed and there is a giant green button on the upper right of all drop pages that says "Try Droplr". Forgive me, but how does this coexist with "Custom domain & branding" promised in this deal? I'll update this review if it gets fixed.
Share Droplr
Verified purchaser
Support is lacking
I want to love droplr. However support is very hard to reach. Have emailed them for stacking codes but its been 3 days and they havent replied. The redemption period is closing soon. My friends and I are close to refunding but still hoping this breaks through because I like their cleaner interface better than Cloudapp’s. Hoping the founder reaches out and answers our queries soon.
Droplr
May 9, 2024Thanks for your patience - we're working hard to support all the new customers who came through AppSumo
Best way to communicate with us is through our live chat on our website, droplr.com. Thanks!
Share Droplr
Verified purchaser
Poorly developed for videos
Very basic features for video is not working. I created multiple videos and now I have to redo it all in a different app since there no clear solution from their support. My clients can't fast forward to watch specific parts of a video. Also the format of video file is not an easy one to share with people.
Share Droplr
Verified purchaser
Pure joy to use
Working perfectly, small glithes here and there but overall very well done ! Using it daily
Share Droplr
Verified purchaser
Great Features, Great Price, Buggy, Support Is Overwhelmed
I love the features.
I love the price.
I love getting this for "lifetime."
The chrome extension IS buggy and the desktop app is either buggy and/or NOT intuitive in some ways.
And support seems overwhelmed and they don't seem to have an efficient ticketing system.
I get asked the same question repeatedly even though I have already answered.
I hate to say it (truly I do) but they don't seem to have it together.
I'm not sure if I'll be able to edit this review later but I will if they improve and I can.
It's hard to beat the deal if they fix these things in the long run.
It feels like it is in "beta."
Droplr
May 9, 2024Thanks so much for the kind words - and you're right, we're working hard to get on top new customer inquiries.
Best way to contact us is via the live chat on droplr.com. Thanks!
Share Droplr