Fist of all the software looks good, just a quick question about the tos, if there is a situation when a user accidentally violates the tos even by accident, do you send a warning or it is an instant ban? I am afraid to instant lose my license. I understand that it is importent to follow the rules but there can always be a case when there are accidents, especially when it comes to email marketing some software allowing things that others don’t.
We understand that mistakes can happen, and we do not punish users for unintentional violations of our terms or policies. Our focus is solely on those who deliberately violate them in a way that causes significant damage. In such cases, we do not issue any warnings.
Additionally, account termination is only possible within the 60-day refund period. After that, we can no longer terminate a user’s account, even in the event of a terms violation.
If you are not using the platform for sending cold emails or spam, there’s nothing to worry about, as we take everything else very lightly.
-to confirm i can build a custom form and embed into a wordpress site? do you have the option of wordpress shortcode like ninja forms so I can use my own wordpress form design but embed the fields with a shortcode linking to your tool? -for automated mailers is it possible to create > customer signs up > automatically send a lead magnet like PDF to them? and create different automations like this on different website pages so I can send out different automated lead magnets? -can we connect our own domain for from and send address? if so how many can we connect?
1- You can create unlimited web forms and integrate them using our WordPress plugin, however, you cannot customize the fields in WordPress, you can only do so in Dynosend, which gives you enough styling settings to customize them however you like. Currently, the plugin supports Elementor for both legacy forms and our new custom form builder, as for short codes, we are working on an update to also include the new web forms.
2- You can add the PDF URL in the form settings under the "redirect after submission" section to allow automatic downloads upon form submission. Additionally, you can set up an automation to send an email whenever a new contact is added to your audience. While our new custom web forms feature launched this month, automation triggers for individual forms are not available yet—but they will be rolled out in a few business days.
3- Yes, you can connect your own domain for the "From" and sender address. Dynosend requires a custom domain for sending emails, and you can connect as many domains as you want.
Please do let me know if you have any more questions. Thank you
- if my site uses gutenberg and not elementor will the forms work with your plugin or is it only working for elementor? -makes sense on the pdf work around -based on your TOS for my use case of using lead magnets on my site and getting sign ups that way and sending automated emails could your platform block my profile if these sign ups who receive an automated mail bounce over 10%?
reason being is it is hard to predict how these new sign ups will react, even if they sign up to get a lead magnet like a pdf they could always change their mind after and bounce or they could provide a fake email for sign up or if I send them a newsletter later they could bounce too. How does your tool take this into consideration ?
We don’t have a plugin that integrates directly with Gutenberg, but we are working on shortcodes that should work with it. Additionally, if you can add HTML to your pages, our forms will work perfectly since we provide an HTML integration option. You can try our 14-day free trial to see if it fits your use case.
Regarding our TOS, we typically don’t terminate user accounts unless there’s clear intent to send spam. If your leads are obtained legitimately, you should be fine. The termination clause only applies to Sumo-lings during their 60-day refund window. After that period, we will not terminate your account under any circumstance since refunds are no longer possible.
In your second review here on AppSumo you answered "... Your campaign was against our Acceptable Use Policy for containing affiliate marketing content ..."
So just for clarification - using affiliate links is not allowed??
I do not speak about cold email or spamming people with random affiliate offers - but it is pretty normal to also use affiliate marketing in email marketing (i use it too - my opt in audiance also even expects me to inform them about good deals and offers - i do this for years and have a spam complaint rate of 0% and a open rate of 40%+). So this would be a really crucial information for me.
Affiliate marketing is indeed a common practice, and we understand that some users, like yourself, use it legitimately with engaged audiences. However, many others misuse it for spam related campaigns involving affiliate links. For this reason, we do not allow affiliate marketing to ensure compliance and avoid any issues.
This may not be the answer you are hoping for, and for that we apologize.
You're very welcome! I wish you all the best as well.
Q: Openers
Hai Idir,
the question has been asked before : downloadable stats for email campaigns, but I have to be sure about one use case : I want to download a list with all email adresses of people who opened an email (so I can run a weekly lottery based on that list). Is that (going to be) possible with your app ? Kind regards, Juust
Yes, this option is coming to Dynosend starting Q2, we will be rolling out major updates including the ability to download campaign/audience metrics (for example, downloading contacts that opened that campaign as you asked), as well as the ability to customize the charts on your account.
Currently, we do not offer a plan with unlimited contacts. However, we will be launching a limited-time LTD plan exclusively on our website for Sumo-lings who missed the original deal. Please note that this offer will not be available on AppSumo, and the plans will differ from these ones.
While we don’t have an unlimited contacts plan at the moment, it’s a possibility in the future. Be sure to check our website in the coming weeks for updates if you're still interested!
Q: Interested in dynosend but
Fist of all the software looks good, just a quick question about the tos, if there is a situation when a user accidentally violates the tos even by accident, do you send a warning or it is an instant ban? I am afraid to instant lose my license.
I understand that it is importent to follow the rules but there can always be a case when there are accidents, especially when it comes to email marketing some software allowing things that others don’t.
Idir_Dynosend
Mar 29, 2025A: Hello,
Thank you for your question.
We understand that mistakes can happen, and we do not punish users for unintentional violations of our terms or policies. Our focus is solely on those who deliberately violate them in a way that causes significant damage. In such cases, we do not issue any warnings.
Additionally, account termination is only possible within the 60-day refund period. After that, we can no longer terminate a user’s account, even in the event of a terms violation.
If you are not using the platform for sending cold emails or spam, there’s nothing to worry about, as we take everything else very lightly.
Let us know if you have any other questions!
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Q: Questions:
-to confirm i can build a custom form and embed into a wordpress site? do you have the option of wordpress shortcode like ninja forms so I can use my own wordpress form design but embed the fields with a shortcode linking to your tool?
-for automated mailers is it possible to create > customer signs up > automatically send a lead magnet like PDF to them? and create different automations like this on different website pages so I can send out different automated lead magnets?
-can we connect our own domain for from and send address? if so how many can we connect?
Idir_Dynosend
Edited Mar 26, 2025A: Hello,
Thank you for your questions.
1- You can create unlimited web forms and integrate them using our WordPress plugin, however, you cannot customize the fields in WordPress, you can only do so in Dynosend, which gives you enough styling settings to customize them however you like.
Currently, the plugin supports Elementor for both legacy forms and our new custom form builder, as for short codes, we are working on an update to also include the new web forms.
2- You can add the PDF URL in the form settings under the "redirect after submission" section to allow automatic downloads upon form submission. Additionally, you can set up an automation to send an email whenever a new contact is added to your audience. While our new custom web forms feature launched this month, automation triggers for individual forms are not available yet—but they will be rolled out in a few business days.
3- Yes, you can connect your own domain for the "From" and sender address. Dynosend requires a custom domain for sending emails, and you can connect as many domains as you want.
Please do let me know if you have any more questions.
Thank you
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- if my site uses gutenberg and not elementor will the forms work with your plugin or is it only working for elementor?
-makes sense on the pdf work around
-based on your TOS for my use case of using lead magnets on my site and getting sign ups that way and sending automated emails could your platform block my profile if these sign ups who receive an automated mail bounce over 10%?
reason being is it is hard to predict how these new sign ups will react, even if they sign up to get a lead magnet like a pdf they could always change their mind after and bounce or they could provide a fake email for sign up or if I send them a newsletter later they could bounce too. How does your tool take this into consideration ?
We don’t have a plugin that integrates directly with Gutenberg, but we are working on shortcodes that should work with it. Additionally, if you can add HTML to your pages, our forms will work perfectly since we provide an HTML integration option. You can try our 14-day free trial to see if it fits your use case.
Regarding our TOS, we typically don’t terminate user accounts unless there’s clear intent to send spam. If your leads are obtained legitimately, you should be fine. The termination clause only applies to Sumo-lings during their 60-day refund window. After that period, we will not terminate your account under any circumstance since refunds are no longer possible.
Thank you for all the info :)
Q: Affiliate Marketing not allowed?
In your second review here on AppSumo you answered "... Your campaign was against our Acceptable Use Policy for containing affiliate marketing content ..."
So just for clarification - using affiliate links is not allowed??
I do not speak about cold email or spamming people with random affiliate offers - but it is pretty normal to also use affiliate marketing in email marketing (i use it too - my opt in audiance also even expects me to inform them about good deals and offers - i do this for years and have a spam complaint rate of 0% and a open rate of 40%+). So this would be a really crucial information for me.
Thank you!
Idir_Dynosend
Mar 26, 2025A: Hello,
Affiliate marketing is indeed a common practice, and we understand that some users, like yourself, use it legitimately with engaged audiences. However, many others misuse it for spam related campaigns involving affiliate links. For this reason, we do not allow affiliate marketing to ensure compliance and avoid any issues.
This may not be the answer you are hoping for, and for that we apologize.
Thank you for understanding.
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Thank you for your fast reply! Than sadly it´s not a tool for me. Wish you all the best.
You're very welcome! I wish you all the best as well.
Q: Openers
Hai Idir,
the question has been asked before : downloadable stats for email campaigns, but I have to be sure about one use case : I want to download a list with all email adresses of people who opened an email (so I can run a weekly lottery based on that list). Is that (going to be) possible with your app ? Kind regards, Juust
Idir_Dynosend
Feb 10, 2025A: Hello,
Yes, this option is coming to Dynosend starting Q2, we will be rolling out major updates including the ability to download campaign/audience metrics (for example, downloading contacts that opened that campaign as you asked), as well as the ability to customize the charts on your account.
Thank you.
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Q: contacts
do you have a plan for unlimited contacts? thanks.
Idir_Dynosend
Feb 9, 2025A: Hello,
Currently, we do not offer a plan with unlimited contacts. However, we will be launching a limited-time LTD plan exclusively on our website for Sumo-lings who missed the original deal. Please note that this offer will not be available on AppSumo, and the plans will differ from these ones.
While we don’t have an unlimited contacts plan at the moment, it’s a possibility in the future. Be sure to check our website in the coming weeks for updates if you're still interested!
Thank you.
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what is LTD?
an LTD is short for "lifetime deal", same as this deal on AppSumo, you will pay once and use forever.