Easify Questions

Showing 1 - 20 of 101 questions

Q: Do i need to purchase a SMS service?

I see that i can send text messages. But do I also need a SMS like Twillo to get this to work?

emily129Aug 27, 2025
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Founder Team
Eric_Easify

Eric_Easify

Aug 27, 2025

A: No, all Easify tiers come with phone numbers and SMS capabilities fully integrated. You can send text messages directly from the platform without needing to sign up for or connect an external service like Twilio.

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Q: Credit Spend for SMS and Calls

Do you have a page detailing the credit-spend and how many SMS/Voice mins are available for each tier? How much does 11,000 credits get us in SMS and calls?

asakhaiPLUSAug 24, 2025
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Founder Team
Eric_Easify

Eric_Easify

Aug 25, 2025

A: Credit Usage Breakdown

📩 SMS
▪️Incoming: 4 Credits / 160 Characters
▪️Outgoing: 4 Credits / 160 Characters

🖼️ MMS
▪️Incoming: 6 Credits / MMS
▪️Outgoing: 6 Credits / MMS

📞 Voice Calls
▪️Incoming: 2 Credits / Minute
▪️Outgoing: 2 Credits / Minute

📢 Ringless Voicemail
▪️5 Credits / Voicemail

📧 Email
▪️4 Credits / Email

☎️ Toll-free SMS
▪️Incoming: 4 Credits / 160 Characters
▪️Outgoing:...

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Q: Pity not available for Australia

Having looked at Sendr and a similar platform, I'm surprised there's no offering for other countries that do not have the same legalities with outbound marketing.

Do you have plans to duplicate the platform for non-USA/CA countries that do not have your legal requirements?

wiredafricanPLUSAug 20, 2025
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Founder Team
Eric_Easify

Eric_Easify

Aug 20, 2025

A: Thanks so much for your interest! At the moment, Easify is focused on supporting the U.S. and Canada because of the compliance requirements tied to 10DLC and local carrier regulations. We completely understand the need in markets like Australia where the legal framework is different, and expansion beyond the U.S./CA is definitely on our roadmap.

While we don’t have an exact timeline to share...

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Q: uk use?

Hi I am in the uk. Texting is expensive here, does this affect this deal - can i use it in the UK?. or can I use my existing textlink (from appsumo) connection.
thx

tgirl2411PLUSAug 19, 2025
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Founder Team
Eric_Easify

Eric_Easify

Aug 19, 2025

A: You can absolutely use Easify.app from the UK. Our platform works worldwide, but please note that we currently provide phone numbers only for the US and Canada. That means your messages will be sent from a US/Canada number. At the moment, Easify only supports Twilio integration for SMS. Direct integration with Textlink isn’t available right now.

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Q: Additional phone numbers and sub-accounts

Hi, I work with multiple clients so I'm considering buying Tier 3. But I have a question about getting additional phone numbers or sub-accounts in the future.

Is there a special AppSumo rate/upgrade that we can use if we'd like to add more phone numbers or sub-accounts to our plan? Thanks.

trevor806Aug 18, 2025
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Founder Team
Eric_Easify

Eric_Easify

Aug 18, 2025

A: Thank you for your interest in Tier 3!

At the moment, the AppSumo deal tiers are fixed and already heavily discounted, so any additional phone numbers or sub-accounts would follow our standard pricing outside of AppSumo.

👉 Sub-accounts: You can add multiple employees under your same business entity, each with their own login credentials. The main user can manage all sub-accounts and set...

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