I hope this message finds you well. I recently came across your product and am impressed by its features. I would like to inquire whether I can use your SMTP service for both sending and receiving emails. Specifically, I am interested in utilizing Emailit for communication with users and clients on my websites, as well as for sending emails to our subscribers.
I saw in your doc that the hostname and username show your domain smtp.emailit.com and website name email in SMTP credentials. So, is there any way that my client can not know that I am using third-party services?
Credits in the LTD deal do not roll over; they are a monthly allowance, which means you have, for example, Tier 2 - 50k email credits a month.
Normal email credits that you can purchase from us are credits, that do not expire until you use them. They have no monthly limits, they are pay-as-send credits.
Q: Inquiry About SMTP Service Usage
Hi Emailit Team,
I hope this message finds you well. I recently came across your product and am impressed by its features. I would like to inquire whether I can use your SMTP service for both sending and receiving emails. Specifically, I am interested in utilizing Emailit for communication with users and clients on my websites, as well as for sending emails to our subscribers.
Could you please confirm if this is permitted?
Thank you for your assistance.
Best regards,
George_Dragit
Nov 9, 2024A: Hi there,
As long as you send transactional emails or have consent you can send emails with us.
We do not support incoming emails, yet. This will be available in the future.
Q: SMTP host smtp.emailit.com
Hi
I saw in your doc that the hostname and username show your domain smtp.emailit.com and website name email in SMTP credentials. So, is there any way that my client can not know that I am using third-party services?
George_Dragit
Nov 8, 2024A: Hi there,
We do no provide white-label platform. There will always be “emailit” visible in the settings.
Q: Do you have support email
I purchased your product and tried adding a sending domain. Doing so, I got ok for all except for domain key that says invalid. Could you please help?
George_Dragit
Nov 7, 2024A: Hi there,
Yes: support@emailit.com or george@emailit.com.
It can take up to 24 hours to verify your domain DNS records. So if you are sure it is valid just give it a time.
Q: Credits roll over ?
Just like the plans on your site, unused credits will rollover to your total unused credits am I right?
And there is no time-limit on them?
George_Dragit
Nov 7, 2024A: Hi there,
Credits in the LTD deal do not roll over; they are a monthly allowance, which means you have, for example, Tier 2 - 50k email credits a month.
Normal email credits that you can purchase from us are credits, that do not expire until you use them. They have no monthly limits, they are pay-as-send credits.
Q: Credits means?
50,000 email credits means, I can send 50,000 emails per month?
George_Dragit
Nov 7, 2024A: Hi there,
Yes, the email credits within this LTD means that you have a monthly allowance of those email credits, for ex. 50K/month.