Ethos Questions

Showing 1 - 5 of 95 questions
sixfootgeeksixfootgeek
sixfootgeekPLUS
Jan 27, 2026
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Q: Whitelabel Question

When someone gets an invite to a public brand identity, and white label has been set up and activated, is there Ethos branding on the login screen?

In other words, besides the backend, can it be set up so that clients don't see any Ethos branding?

Founder Team
brianmfriedman

brianmfriedman

Jan 28, 2026

A: Hey Sixfootgeek,

If you invite someone to a public Brand Showroom, they won’t see any Ethos branding or a login screen as long as whitelisting is set up. It will feel like a fully branded, client-facing experience.

If you invite a client to join your Ethos account as an editor, they will see the Ethos platform and branding, since that gives them access to the backend.

Thanks,

Brian

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JoshD19682JoshD19682
JoshD19682PLUS
Jan 7, 2026
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Q: Why am i being Charged $129

I purchased tier 2. Why am i being charged $129

Founder Team
brianmfriedman

brianmfriedman

Jan 8, 2026

A: Hey Josh,

Can you email us at team@yourethos.io? We can then look into your account and process a refund.

Thanks,

Brian

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NicoletNicolet
NicoletPLUS
Dec 24, 2025
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Q: I bought 4 codes but the codes are not valid.

How do I proceed? Should I open an account, and will you add the codes to it?

Founder Team
brianmfriedman

brianmfriedman

Dec 24, 2025

A: Hey Nicolet,

You can email our team@yourethos.io and we'll help set up your account.

Thanks,

Brian

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robfxrobfx
robfxPLUS
Dec 9, 2025
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Q: The 20 MB asset limit is per brand?

The 20 MB asset limit is per brand? So if i have 10 brands in my white label its 10 x 20MB?
Also if i run out of space can i purchase extra?
What is the google drive integration for that you planning to impliment?

Founder Team
brianmfriedman

brianmfriedman

Dec 9, 2025

A: Hey Rob,

The 20 MB limit is per individual asset. There’s no cap on how many assets you can upload to a Brand Showroom overall. The 20 MB per asset limit applies across all of your brands.

We also have Google Drive and Dropbox integrations, so you can sync files directly from your accounts into Ethos.

Thanks,

Brian

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116210135195314385274116210135195314385274
116210135195314385274
Oct 3, 2025
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Q: Can the ai create brand book by all the assets which we are going to provide?

Does this tool let me create a brand book effortlessly?

Founder Team
brianmfriedman

brianmfriedman

Oct 3, 2025

A: Hey,

We just launched a new feature called Instant Showroom. You can now enter your website URL to instantly generate your Brand Showroom. We’ll automatically pull in your colors, logo, fonts, and key content.

Thanks,

Brian

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