hilda2hilda2
hilda2PLUS
Jun 23, 2025

Q: Is Ethos currently down?

I submitted multiple emails and chat messages about having trouble redeeming my codes, but I haven't received a response. I can't create any showrooms or pretty much do anything on the site without a membership, despite purchasing Tier 4 a week ago. Is Ethos currently down, or is this going to be foreshadowing about how assistants go? I really want to give Ethos a go before asking for a refund.

Founder Team
brianmfriedman

brianmfriedman

Jun 23, 2025

A: Hey Hilda,

I’m really sorry we missed your messages. We’re usually super responsive Monday–Friday, so this definitely isn’t the norm and we’ll make sure it doesn’t happen again. I just emailed you directly with steps to get your account set up and get you into your Tier 4 membership. You should be all set shortly, and if there’s anything else you need, we’re here to help.

Thanks,

Brian

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hilda2PLUS

Hello Brian, I appreciate you getting back to me. I still have not received an email.

Hi Hilda,

I’ve sent a new email your way from team@yourethos.io. If it doesn’t land in your inbox, let me know and I’ll resend.

Thanks,

Brian

Hi Hilda,

I’ve sent a new email your way from team@yourethos.io. If it doesn’t land in your inbox, let me know and I’ll resend.

Thanks,

Brian