3.8
Taco ratings
Customers appreciate Ethos, praising its user-friendly interface, efficient organization of brand assets, and the ability to easily share guidelines with teams and partners. While some users mention limitations in customization options and occasional slow performance, these are minor concerns compared to the overall positive experience. With a solid rating of 3.8 and a 60-day money-back guarantee, Ethos is a worthwhile investment for anyone looking to consolidate their brand management stack. Give it a try—you might just find it’s the perfect fit for your needs!
AI-powered summary of customer reviews
Verified purchaser
FRAUD SCAMMER - CODE DO NoT GET ACTIVATED MONTHS LONG
- FRAUD SCAMMER - CODE DO Not GET ACTIVATED MONTHS LONG -
I bought the highest tier, but my codes have not been activated for months despite sending numerous emails and contacting support through every available channel.
What else can I do?
- FRAUD SCAMMER - CODE DO Not GET ACTIVATED MONTHS LONG -
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Verified purchaser
DON’T BUY THIS
This company is a complete scam, and I say this because when you put a platform and promise a service that does not comply, it is a scam.
I bought two codes and none of them worked, in fact I could never activate them, I was more than 6 months waiting for someone to answer an email, and no one did. They ignored any type of communication and I had to escalate this directly to Appsumo, the absence was so great that they didn't even respond to the appsumo team and they gave me a complete refund.
Today someone from Ethos shows up months later to answer messages and apologize, saying that he is very sorry and that we send an email to someone the same mail that has been months without anyone checking it. Ridiculous and shameless. The problem is not mediocre platforms that sell services that seem to serve when in reality it is only a scam for the unwary, the real problem is that they end up being advertised in Appsumo as if they were a real tool.
What do you expect from a company that is not even aware of its own campaign?
Avoid headaches and wasting time, this problem is not from now but there are comments from users from years ago who could never activate their plans. Look for other alternatives
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Verified purchaser
Not working - no respond
I bought 4 codes. Not one working. Mailed to the support, nobody answered. 3 weeks later I wrote again. That was a week ago. Nothing. Just silence. Unbelievable. I‘m out.
brianmfriedman
Sep 16, 2026Hi Fairlane,
I’m really sorry about this experience.
Please email us directly at [email protected] with your AppSumo purchase details, and we’ll make sure the team looks into this and gets back to you as quickly as possible.
We really appreciate you giving Ethos a try and would love the opportunity to make this right. Thank you for bringing this to our attention.
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Verified purchaser
No support
I bought four licenses on 30 August and as of 6 September, Ethos has yet to even acknowledge my support ticket — despite numerous follow-up emails from AppSumo. Needless to say, I would not recommend their software. It doesn’t matter how good a software is, if the company doesn’t support their customers.
brianmfriedman
Sep 16, 2026Hi Cshaffstall,
I’m really sorry about this experience and I completely understand your frustration.
Please email us directly at [email protected] with your AppSumo purchase details, and we’ll make sure the team looks into this and gets back to you as quickly as possible.
We really appreciate you giving Ethos a try and would love the opportunity to make this right. Thank you for bringing this...
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Verified purchaser
Great response time - honest company
I saw some people had the same issue as me where the codes didn’t work initially. However, as soon as I emailed Brian, he responded very quickly. After checking my account, he fixed everything almost immediately. Very honest company with excellent customer service. I’m about to properly try it out now and will come back to leave another review once I’ve tested it further.
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