Q: I just purchased this product and after having the opportunity to use Airmeet I am a bit disappointed with the customer service.
This product looks good but I can't reach anyone -- and when I do, they send me to a library. Today's consumer doesn't want to take a PHD in order to utilize your product -- a simple onboarding process for those who need it would be helpful -- can I even launch the day of event live from this platform? With my event coming up on March 30th -- time is ticking -- this is a #lifeline request for someone on your team to walk me through a demo.
Apologies for delay in response time. It was holiday yesterday and day before in India because of festival.
I hope, my team has contacted you. Please check your email. If you are still not getting the right help, you can join our discord community here: https://discord.gg/ZvXz9CKC
This community is specifically for support and knowledge related to ExpoSim.
I see you are having an issue with the support and onboarding, ExpoSim, If this is still happening, please kindly reach out to support@exposim.io, or to support@appsumo.com, if there is no reply 🙂
I would love this since I am using it for hybrid events but I'm being told that I need to upgrade to monthly in order to access the upgrades even though I'm on tier 3 and was told I'd get all the upgrades in the future. We were also promised the job fair and other templates and are now being told that is also a monthly subscription. What's up with that? I could easily make your platform famous in...
Q: Greetings.
I see everything is in English, how can we translate it? TIA
For now, you can use the platform in English only. The multi-lingual feature is currently in development. It will be available soon.
You can join our discord community for quick responses to your queries as well as updates about our upcoming features. Join the discord community from here- https://discord.gg/7rKpvXMs7u
We are excited to announce that we have launched the ExpoSim App for Hybrid Events.
ExpoSim's hybrid solution seamlessly integrates physical and virtual venues to provide a comprehensive and unparalleled event experience.
We invite you to experience the ExpoSim App and unlock the full potential of your virtual and hybrid events.
Check out the app here: Android-...
Q: Hi,
Now we had tried out your platform several times, very nice design, a few corners need still to be ...
rounded, but it’s nothing I think you won’t do over time. I imagine it already as a breeze of fresh air.
However, we worry about some functionality. The very low number of tables, even in Tier 3, really is the dealbreaker! We liked the platform and were sad to see that.
How can we host 800 participants, as allocated to Tier 3, or even just 200 poor souls in our events, while all we have to offer them are a mere 2 tables?!? No way. — If anything - and that’s the 101 of being a good host, as my elders taught me - there ALWAYS should be some extra chairs and not too few! Because it makes us look thoughtless and rude, and rightly so, if we invite many people but appear to be ill-prepared, and most participants have no place on the table…That wouldn’t be a good promotion for our brand. Or for yours.
Moreover, in the AppSumo deal we are already limited by the number of participants possible in every tier, and the number of tables need at least somehow to match that offer.
We shouldn’t be forced from the get-go to buy any add-ons in order to make this platform work in a basic scenario, right after having spent $300 dollars on your lifetime deal. That would mean it’s not a fine deal for real but rather a calculated up-sale stint on AppSumo, only masked as a deal. That wouldn’t be true to the usual spirit here.
We, and the several Sumolings we spoke to, all feel that you could reconsider those very low limits for networking, tables, etc. and step up the game with higher numbers included so that the deal became more rounded and useable in real life scenarios.
Bottomline is…It needs to work for real businesses. Only if it works well, it will get you excellent reviews. Thanks!
Q: Hi,
could you please answer our most pressing questions:
1.)
Will ExpoSim.world be fully included in the AppSumo deal, and future developments as well? Is it a real LTD? 2.) When will ExpoSim enjoy a life of its own, independent from Zoom?
We‘d love to experiment with and integrate your platform, and see what is possible. Hoping that feedback is welcome. It really looks pretty and promising…could get big, but these are important questions!
Q: I just purchased this product and after having the opportunity to use Airmeet I am a bit disappointed with the customer service.
This product looks good but I can't reach anyone -- and when I do, they send me to a library. Today's consumer doesn't want to take a PHD in order to utilize your product -- a simple onboarding process for those who need it would be helpful -- can I even launch the day of event live from this platform? With my event coming up on March 30th -- time is ticking -- this is a #lifeline request for someone on your team to walk me through a demo.
Mohit_ExpoSim
May 15, 2024A: Hey,
Apologies for delay in response time. It was holiday yesterday and day before in India because of festival.
I hope, my team has contacted you. Please check your email. If you are still not getting the right help, you can join our discord community here: https://discord.gg/ZvXz9CKC
This community is specifically for support and knowledge related to ExpoSim.
Share ExpoSim
Hey there tanyette, this is Ron from AppSumo!
I see you are having an issue with the support and onboarding, ExpoSim, If this is still happening, please kindly reach out to support@exposim.io, or to support@appsumo.com, if there is no reply 🙂
Hey Tanyette,
We are excited to announce that we have launched the ExpoSim App for Hybrid Events.
ExpoSim's hybrid solution seamlessly integrates physical and virtual venues to provide a comprehensive and unparalleled event experience.
We invite you to experience the ExpoSim App and unlock the full potential of your virtual and hybrid events.
Check out the app here:
Android-...
Verified purchaser
I would love this since I am using it for hybrid events but I'm being told that I need to upgrade to monthly in order to access the upgrades even though I'm on tier 3 and was told I'd get all the upgrades in the future. We were also promised the job fair and other templates and are now being told that is also a monthly subscription. What's up with that? I could easily make your platform famous in...
Q: Greetings.
I see everything is in English, how can we translate it?
TIA
Mukul_ExpoSim
May 15, 2024A: Hey there,
For now, you can use the platform in English only. The multi-lingual feature is currently in development. It will be available soon.
You can join our discord community for quick responses to your queries as well as updates about our upcoming features.
Join the discord community from here- https://discord.gg/7rKpvXMs7u
Share ExpoSim
Hey there,
We are excited to announce that we have launched the ExpoSim App for Hybrid Events.
ExpoSim's hybrid solution seamlessly integrates physical and virtual venues to provide a comprehensive and unparalleled event experience.
We invite you to experience the ExpoSim App and unlock the full potential of your virtual and hybrid events.
Check out the app here:
Android-...
Q: Hi, Now we had tried out your platform several times, very nice design, a few corners need still to be ...
rounded, but it’s nothing I think you won’t do over time. I imagine it already as a breeze of fresh air.
However, we worry about some functionality. The very low number of tables, even in Tier 3, really is the dealbreaker! We liked the platform and were sad to see that.
How can we host 800 participants, as allocated to Tier 3, or even just 200 poor souls in our events, while all we have to offer them are a mere 2 tables?!? No way. — If anything - and that’s the 101 of being a good host, as my elders taught me - there ALWAYS should be some extra chairs and not too few! Because it makes us look thoughtless and rude, and rightly so, if we invite many people but appear to be ill-prepared, and most participants have no place on the table…That wouldn’t be a good promotion for our brand. Or for yours.
Moreover, in the AppSumo deal we are already limited by the number of participants possible in every tier, and the number of tables need at least somehow to match that offer.
We shouldn’t be forced from the get-go to buy any add-ons in order to make this platform work in a basic scenario, right after having spent $300 dollars on your lifetime deal. That would mean it’s not a fine deal for real but rather a calculated up-sale stint on AppSumo, only masked as a deal. That wouldn’t be true to the usual spirit here.
We, and the several Sumolings we spoke to, all feel that you could reconsider those very low limits for networking, tables, etc. and step up the game with higher numbers included so that the deal became more rounded and useable in real life scenarios.
Bottomline is…It needs to work for real businesses. Only if it works well, it will get you excellent reviews. Thanks!
Mukul_ExpoSim
May 15, 2024A: Hey there,
We are excited to announce that we have launched the ExpoSim App for Hybrid Events.
ExpoSim's hybrid solution seamlessly integrates physical and virtual venues to provide a comprehensive and unparalleled event experience.
We invite you to experience the ExpoSim App and unlock the full potential of your virtual and hybrid events.
Check out the app here:
Android-...
Share ExpoSim
Q: Hi, could you please answer our most pressing questions: 1.)
Will ExpoSim.world be fully included in the AppSumo deal, and future developments as well? Is it a real LTD?
2.) When will ExpoSim enjoy a life of its own, independent from Zoom?
We‘d love to experiment with and integrate your platform, and see what is possible. Hoping that feedback is welcome. It really looks pretty and promising…could get big, but these are important questions!
Thanks.
Share ExpoSim
Verified purchaser
Hello,
Still no responses???
The deal is about to end…and we are waiting to hear from you!
C‘mon guys, seriously. Customer service matters.
PS: Will there be an additional 3 day offer for AppSumo Plus members?
Q: You said your roadmap would come in January.
Where can I find this?
Thanks
Mukul_ExpoSim
May 15, 2024A: Hey there,
You can find the roadmap of our features there on our website in the Roadmap section.
You can directly find the roadmap here- https://roadmap.exposim.io/
For the latest news on our upcoming feature and quick support, you can join our discord community from here- https://discord.gg/JapkAMEknY
Share ExpoSim
Hey there,
We are excited to announce that we have launched the ExpoSim App for Hybrid Events.
ExpoSim's hybrid solution seamlessly integrates physical and virtual venues to provide a comprehensive and unparalleled event experience.
We invite you to experience the ExpoSim App and unlock the full potential of your virtual and hybrid events.
Check out the app here:
Android-...