Hi, I’m Jerome, and I started Fabrile with a simple conviction: AI should serve people, not overwhelm them.

Back in 2022, I kept seeing businesses struggle with chatbots that either felt generic or demanded too much technical know-how. We built Fabrile to change that—to give every business a way to create AI agents that truly understand their unique knowledge, speak in their voice, and do it all without coding headaches.

What matters most to me is trust. That’s why Fabrile is EU AI Act compliant, ISO 42001 certified, and built with bank-grade security. We’re not just making another AI tool—we’re making AI you can actually rely on.

At Fabrile, our vision is simple: AI as a bridge between people and businesses, creating conversations that are meaningful, transparent, and human-first. Whether it’s supporting customers, generating leads, or empowering teams with instant knowledge, I’m proud to see Fabrile already helping companies transform the way they work.

Thanks for being here with us. I can’t wait to see what you’ll build with Fabrile.

— Jerome, Founder of Fabrile

What 3rd party tools is your product critically dependent on?

OpenAI API, Stripe API

Where is your customer data stored?

Europe, Paris (Digital Ocean)

What problem is your product solving and how?

Our product solves the problem of slow, inconsistent, expensive customer support by giving businesses a quick, easy-to-setup AI agent that handles common questions 24/7, reduces support ticket volume dramatically, and frees up humans to focus on harder tasks. It does this by letting you upload your product and company information, which is then used to automatically train an agent that can respond quickly and accurately and be deployed instantly.

What’s the #1 thing you’re looking to gain from the AppSumo campaign?

Our goal with AppSumo is to acquire a meaningful number of paying customers who become long-term users, while also raising awareness of our brand and product in the market.

What are your plans with the customers, cash, and learnings from the AppSumo campaign?

We plan to use the AppSumo campaign as a launchpad: the customers we gain will give us real-world usage data and feedback; the cash generated will be reinvested directly into building and shipping more features; and the learnings from support interactions, adoption patterns, and churn will shape our roadmap so the product evolves where it actually delivers value.