I am a graphic designer and web designer, and I find it interesting to offer an AI chatbot to my clients for their websites. Now my question is: How many chatbots can I create per website/domain in tier 3, and can I brand them to match the corporate identity (white label?) of that specific website?
A: You can connect any assistant to any website, and even the same assistant to multiple websites. With Tier 3 you have up to 50 assistants. The colors and branding can be modified form the asisstant's appearance tab, you are able to completely removed our branding, choose the chat template, and adjust the chat window to your own color scheme. It's all configurable. However, you will have to...
A: Q: Is it possible to disable Ticket creation? I will not use this function in the chatbot A: No, but we can add this to our change requests.
Q: Is it possible to use Gifs in the Chatbot photo? I tried and it didn't work. A: Yes, you need to provide it in markdown format, contact us at support@fineguide.ai and we'll help you. As an example try our mascot bot zeusthebigcat.com/chat and ask it to...
I belive the platform has a resize mechanism that’s why it converts GIF to jpeg format. Send the gif to our support and we’ll upload it manually
Q: Voice Chat Ready yet?
I saw on your roadmap that voice chat is set to be ready by end 2024. Just wondering if this is still on the roadmap and if so, when you think it might be ready?
I bought Tier 3, but I would like to ask some questions:
1 - I didn't find a place to insert a prompt along with the knowledge base to better instruct how the bot should answer questions. Is there a possibility to configure a prompt?
2 - I would like to open the chat on my website without the welcome introduction screen. Is there a way to configure it so that the button to start the chat does not appear?
3 - What does it mean: "Advanced context upload options" and why is it disabled in Tier 3?
4 - Can I create a custom Widget to integrate with cal.com to make appointments?
A: Q: I didn't find a place to insert a prompt along with the knowledge base to better instruct how the bot should answer questions. Is there a possibility to configure a prompt? A: To include custom prompts, go to Assistant Persona Tab, scroll down to the very bottom of the page, where there is a red block labeled "Danger Zone". Expand the block and type your prompts in the "Custom Prompts"...
Hi, i am interested in buying your software, but i have some questions about it. 1. Does your platform offer a knowledge base where I can upload files, connect data sources, or add websites for crawling to train the chatbot? 2. Can your chatbot generate custom reports or summaries based on client data? 3. Does your system support automating responses, such as email replies, using uploaded or connected data? 4. What integrations do you offer (e.g., CRM, email platforms)? 5. Does your platform integrate with ChatGPT or other AI models? If so, how does it work? 6. What customization options exist for training the chatbot with detailed client-specific information?
A: Q: Does your platform offer a knowledge base where I can upload files, connect data sources, or add websites for crawling to train the chatbot? A: Our bots can be trained by providing URLs to online resources or by uploading files (CSV, SLX, XLM, MD, PDF, word, etc.) We don't yet support connecting data sources, but this feature is planned for future releases. Data sources will be part of the...
Our storage is based on character count, and to make it easier, we refer to pages—each page is roughly 1800 characters. The specific context limits for each Tier can be found in the Tier description. For example, Tier 1 offers a limit of 2000 pages. You can imagine this like a book with 2000 pages, where each page holds approximately 1800 characters.
Q: How many domain names can I connect?
I am a graphic designer and web designer, and I find it interesting to offer an AI chatbot to my clients for their websites. Now my question is: How many chatbots can I create per website/domain in tier 3, and can I brand them to match the corporate identity (white label?) of that specific website?
Liviu_Fineguide
Oct 25, 2024A: You can connect any assistant to any website, and even the same assistant to multiple websites. With Tier 3 you have up to 50 assistants. The colors and branding can be modified form the asisstant's appearance tab, you are able to completely removed our branding, choose the chat template, and adjust the chat window to your own color scheme. It's all configurable. However, you will have to...
Q: Miscellaneous Settings
Some questions:
1 - Is it possible to disable Ticket creation? I will not use this function in the chatbot: https://a.cl.ly/WnuWXvGm
2 - Is it possible to use Gifs in the Chatbot photo? I tried and it didn't work.
Liviu_Fineguide
Oct 23, 2024A: Q: Is it possible to disable Ticket creation? I will not use this function in the chatbot
A: No, but we can add this to our change requests.
Q: Is it possible to use Gifs in the Chatbot photo? I tried and it didn't work.
A: Yes, you need to provide it in markdown format, contact us at support@fineguide.ai and we'll help you. As an example try our mascot bot zeusthebigcat.com/chat and ask it to...
Verified purchaser
Thanks for the responses.
The gif I was referring to is in the profile photo: https://a.cl.ly/Kou8kLOA
See an example: https://vgrajuridico.com/
Where can I view improvement requests and also suggest some?
I belive the platform has a resize mechanism that’s why it converts GIF to jpeg format. Send the gif to our support and we’ll upload it manually
Q: Voice Chat Ready yet?
I saw on your roadmap that voice chat is set to be ready by end 2024. Just wondering if this is still on the roadmap and if so, when you think it might be ready?
Thanks
Liviu_Fineguide
Oct 23, 2024A: Yes, voice chat is still on our roadmap and is planned for release by the end of 2024. However, it is not live just yet.
Q: Create a prompt and other questions
I found your software very interesting.
I bought Tier 3, but I would like to ask some questions:
1 - I didn't find a place to insert a prompt along with the knowledge base to better instruct how the bot should answer questions. Is there a possibility to configure a prompt?
2 - I would like to open the chat on my website without the welcome introduction screen. Is there a way to configure it so that the button to start the chat does not appear?
3 - What does it mean: "Advanced context upload options" and why is it disabled in Tier 3?
4 - Can I create a custom Widget to integrate with cal.com to make appointments?
https://a.cl.ly/YEubJPwp
Liviu_Fineguide
Oct 23, 2024A: Q: I didn't find a place to insert a prompt along with the knowledge base to better instruct how the bot should answer questions. Is there a possibility to configure a prompt?
A: To include custom prompts, go to Assistant Persona Tab, scroll down to the very bottom of the page, where there is a red block labeled "Danger Zone". Expand the block and type your prompts in the "Custom Prompts"...
Q: AI chatbot
Hi, i am interested in buying your software, but i have some questions about it.
1. Does your platform offer a knowledge base where I can upload files, connect data sources, or add websites for crawling to train the chatbot?
2. Can your chatbot generate custom reports or summaries based on client data?
3. Does your system support automating responses, such as email replies, using uploaded or connected data?
4. What integrations do you offer (e.g., CRM, email platforms)?
5. Does your platform integrate with ChatGPT or other AI models? If so, how does it work?
6. What customization options exist for training the chatbot with detailed client-specific information?
Liviu_Fineguide
Oct 21, 2024A: Q: Does your platform offer a knowledge base where I can upload files, connect data sources, or add websites for crawling to train the chatbot?
A: Our bots can be trained by providing URLs to online resources or by uploading files (CSV, SLX, XLM, MD, PDF, word, etc.) We don't yet support connecting data sources, but this feature is planned for future releases. Data sources will be part of the...
Reffering to question 1. How many GB is the knowlegde base and how long wil it hold the uploaded information
Reffering to question 1. How many GB is the knowlegde base and how long wil it hold the uploaded information
Our storage is based on character count, and to make it easier, we refer to pages—each page is roughly 1800 characters. The specific context limits for each Tier can be found in the Tier description. For example, Tier 1 offers a limit of 2000 pages. You can imagine this like a book with 2000 pages, where each page holds approximately 1800 characters.