Q: RENDERING ALL DAY...
Hello,
I signed up for the free version to test your product before purchasing. I created one song very easily and then tried a second one. I wanted a 1-minute song and it is still rendering after about 5 hours. I do not see a way to delete or cancel, either. Is this a bug or do I need to do something differently?
Blessings,
LadyB~
stuart_ft
Apr 29, 2026A: Hey there, that seems strange. Can you try log out and log back in, the songs should complete fast within a min max really. Email me at [email protected] with your account details if it did not resolve.
Hello,
Thank you for responding. I sent you an email with a short 5-second video to see what it is doing. I also just tried to create something but got the message that the servers are busy. Is this indicative of the free trial or will I run into this with a paid account?
Blessings,
LadyB~
Verified purchaser
The free account gives you 2 tracks a day so if you have generated 2 a day you need to wait for it to reset.
Thank you for responding. I only had one video - the one that rendered all day was the second. However, it did finish this morning! yayyyy
Both videos used the same lyrics and at both places the word 'legacy' was indiscernible. Other than changing the word, is there a fix?