Q: You merge my two separate appsumo accounts, why did you do that
You merge my two separate appsumo accounts purchases, why did you do that, now your ignoring my emails to resolve this issue and my second account page with my lifeitme plan is not loading
Founder Team
Casper_FirstBook.ai
Sep 30, 2025
A: Hi there,
We recently upgraded our servers and, as part of that process, some accounts were merged automatically if they were connected to the same email. That’s why you’re seeing your AppSumo purchases combined. But no credits have been withdrawn.
If you’re missing something or still waiting on a reply, please email us again at hello@firstbook.ai and mention this thread. I’ll personally...
Q: Support e-mail?
Hello,
I can not login to my account. Which support e-mail should I use?
Forgot password option does not help either.
It has been weeks since I have purchased and suddenly this issue.
Please guide, thank you
Casper_FirstBook.ai
Oct 14, 2025A: Hi there!
You can always reach us at hello@firstbook.ai :)
Then, we'll get you back writing in no time!
// Casper
Share First Book ai
Verified purchaser
Thank you very much, I will do that
Q: You merge my two separate appsumo accounts, why did you do that
You merge my two separate appsumo accounts purchases, why did you do that, now your ignoring my emails to resolve this issue and my second account page with my lifeitme plan is not loading
Casper_FirstBook.ai
Sep 30, 2025A: Hi there,
We recently upgraded our servers and, as part of that process, some accounts were merged automatically if they were connected to the same email. That’s why you’re seeing your AppSumo purchases combined. But no credits have been withdrawn.
If you’re missing something or still waiting on a reply, please email us again at hello@firstbook.ai and mention this thread. I’ll personally...
Share First Book ai
Verified purchaser
The is issue has been resolved. Thank you so much
Q: Any chance you’ll bring it back on AppSumo?
Hi there,
I obviously missed the First Book AI deal. Any chance you’ll bring it back on AppSumo? That would be fantastic. Thanks!
Casper_FirstBook.ai
Sep 3, 2025A: Hi there! Thanks for reaching out.
We don't have a clear new date so please send us an email at hello@firstbook.ai so we can help you :)
Best regards,
Casper
Share First Book ai
Q: Revamp
I see you are gearing up for a revamp. Will the existing users get all the new features? What are the new features you are planning>>
Casper_FirstBook.ai
Jul 15, 2025A: Hi Sally, thank you for your message!
Yes, we’re about to launch our new book engine this week.
All existing customers will gain access to this :)
Feel free to send us an email if you have any questions: hello@firstbook.ai
Share First Book ai
Q: Any plans to back on AppSumo?
Hello,
Just realized the idea for the first book, but you are sold out :(
Any plans to back on AppSumo?
Casper_FirstBook.ai
Jun 13, 2025A: Hi there!
Great to hear that you’re ready for writing your first book.
We’re planning a new launch on June 30.
Send us an email at hello@firstbook.ai where we can share more information about the new upcoming features.
It includes a complete revamp of the entire platform for an even better output.
Looking forward to hearing from you.
Best regards,
Casper
Share First Book ai
Don't see you on AppSumo