JineshjainJineshjain
Jineshjain
Nov 2, 2022

Q: Hi, Even the 480p & 720p videos are not playing on iOS devices, it just shows blank screen and the music is playing.

We even tried all the fix that are provided on this link(https://www.flexclip.com/learn/unable-to-load-video-on-iphone.html).This error is only on iOS devices, and we even played videos from Canva, VistaCreate(Formerly known as Crello) and they worked fine. Issue is only with the Flexclip.com videos.

Founder Team
David_Lin

David_Lin

May 15, 2024

A: Sorry to hear that. Please kindly reach out to support@flexclip.com. They will try their best to solve it. Thank you.

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Esto fue solucionado?

Founder

This problem has been fixed. It will be updated in the next version soon. Thank you.