p.douglassp.douglass
p.douglass
Apr 9, 2026

Q: Question Regarding Your Plans and Credits

I just upgraded to Plan 3 and absolutely love FlexClip! I really like its ease of use and the quality of what I can create. However, I need clarification of what I just read in your answer to another customer.

Am I understanding correctly that Plan 3 is 12,000 credits for life, rather than a monthly renewal? If so, that is a major and very unfortunate deal breaker. I purchased Phygital earlier, and was honestly looking for something easier and more intuitive to work with. Their Tier 3 is 15,000 credits per month — not per lifetime — which is reasonable, so purchasers can actually use the platform to create.

I do not wish to pay for the privilege of purchasing a subscription or credits in the near future to continue using FlexClip. That is not the definition of a "lifetime".

Thank you for your time in clarifying this matter.

Founder Team
David_Lin

David_Lin

Apr 9, 2026

A: Thank you for your love and recognition of FlexClip.

You are right: Plan 3 is 12,000 credits for life – they do not renew. We have always designed FlexClip as a powerful and reliable video editor, with AI serving as a helpful companion to enhance your editing experience. Credits are only consumed when you use AI-powered features. If your credits are exhausted, you will continue to have lifetime access to the full video editor – including all non-AI features, templates & stock assets, 4K exports, cloud storage, future feature updates, and many other editing features. If you ever want more AI credits, you can purchase optional credit packs separately.

As FlexClip's AI tools become more rich and powerful, our operating costs have increased significantly. To be honest, a "lifetime" model with credit renewals would only kill the product. This deal is designed to ensure the product can grow sustainably and continue serving creators like you for the long term — keeping FlexClip alive and making it better.

Regarding Phygital, our products may have different positioning, and the way credits are consumed might also differ. Here is FlexClip's specific credit consumption guide for AI tools:
https://help.flexclip.com/en/articles/13165556-ai-tools-credit-consumption-guide
Every platform has its own credit model logic. We would encourage you to explore based on your actual usage and see which approach works best for you.

Thank you again for your honest feedback – it means a lot to us!

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Verified purchaser

Okay, thank you so much for the detailed explanation. Because I truly loved what I was able to create and the intuitive, easy flow of the process, I'm choosing to stay with FlexClip.

I will decide but need some feedback from exsisting clients, if ONLY the stock photos/videos work and let's forget about AI for a minute.
Thinking if Tier 1 as a start
Appreciate your honest feedback

Founder

Thank you for your understanding and support! We truly appreciate you sticking with FlexClip, and we'll keep striving to improve.

As a Flexclip user for years I can testify to it's awesomeness, and the one off AI credits is just the icing on what is an amazing cake.

Founder

Really appreciate your words – and for sticking with FlexClip all these years. It means a lot. What you said about the AI credits being the icing on the cake? That’s exactly how we hope every user would feel.

And to anyone who’s reading this: if a long‑time user still talks about FlexClip like that, maybe it’s worth taking a look. You might just find your own “icing” too.

As a Flexclip user for years I can testify to it's awesomeness, and the one off AI credits is just the icing on what is an amazing cake.

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