Flowlu Questions

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Q: Have you heard of Kitchen.

co and how do you compare? Thanks

TheBlueAlphaPLUSNov 27, 2023
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Founder Team
Vladislava_Flowlu

Vladislava_Flowlu

May 14, 2024

A: Hi! 👋

Thanks for the question!

In comparison with Kitchen.co, Flowlu is more complete. For example, it has a whole CRM and project management module with automations. All the modules, including CRM, tasks, projects, and finances, are bound together, so you can easily forecast budgets, track cash flow, and plan your financial management, not just simply invoicing clinets. Also, Flowlu has a separate module for Agile projects, where you can run your project according to flexible PM methodologies. Flowlu is highly collaborative as well. For example, it has a top-notch mobile app, built-in chat to collaborate with both teams and clients, and we also added some integrations with external messengers, such as Telegram and Viber (WhatsApp to be soon!). And that's all without mentioning that we have automations for almost each module: tasks, projects, CRM, invoices, financial transactions, and knowledge base. You can also integrate Flowlu with any apps with some native integrations, third-party integrators, or via an open API.

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Q: Hello Support Team, Welcome back 🙏!

I purchased Tier 6 of your software the last time you were on the platform, which had unlimited users with an upgrade to the Enterprise plan. In addition, to all future Professional plan updates for Tiers 1-5.

I'm grandfathered into my pervious purchase terms and conditions, which includes the now future updates, correct?

Please advise if there are any actions I need to take. I look forward to your response. Have a great day. Thanks

thomas.anthonyPLUSNov 30, 2023
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Founder Team
Vladislava_Flowlu

Vladislava_Flowlu

May 15, 2024

A: Hi! 👋

All features and terms, according to the tier you purchased, remain the same, without any changes. It also includes professional plan updates, as it's stated in the deal terms, so no actions are required! 😇 If you have any other questions, feel free to ask at support@flowlu.com.

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Q: Any ability to upgrade once we are using the service while purchased at sumo pricing later?

Or after deal closes it's at regular pricing? thanks

TheBlueAlphaPLUSNov 28, 2023
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Founder Team
Vladislava_Flowlu

Vladislava_Flowlu

May 14, 2024

A: Hi! 👋

You can buy codes only during AppSumo campaigns. We don't provide any codes or LTD offers outside the AppSumo platform. Once the deal is closed, only our regular subscription plans are available.

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Q: I created a free trial account to test Flowlu before buying.

I invited my entire company to it, set up accounts, access rights, projects, tasks, etc. - a LOT of work. I decided I would buy, and just bought 11 codes. When I tried to add them, I am getting an error that an account with that email already exists... of course, it is the one I created. Is it for real that I can't add the AppSumo codes to the trial account I set up and invested a lot work into? Do I have to create a new account now and redo all the work me and my staff have done? I really hope there is a better solution...

eb9b0ca94fe442e1b6f97d103b66f3bePLUSNov 27, 2023
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Founder Team
Vladislava_Flowlu

Vladislava_Flowlu

May 14, 2024

A: Hi! 👋

Yes, you can apply codes to your trial account. Kindly text at support@flowlu.com and attach the email address of your trial account. Our support team will help you apply all the codes to this account 🙌

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Q: Very powerful platform - I am max stacked from the first deal.

And yet my team refuse to use it due to the user interface. Are there any plans to make the user interface sleeker and more user friendly (like Asana, Clickup or Monday)? For example when we want to make any changes to a task, in list view or kanban view or any view, we click on the task and a whole section slides in - just to make one little change - this can directly be done in the task/ list view itself for most PM tools, the only time a new section needs to slide out is potentially for a subtask. This is one example of many such little quirks that if fixed, would make flowlu an unbeatable powerhouse, functionality wise its even better than asana and clickup as its a full business management tool. my 2 cents. Any feedback would be great.

Don_SumoPLUSNov 28, 2023
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Founder Team
Vladislava_Flowlu

Vladislava_Flowlu

May 15, 2024

A: Hi!

Thanks a lot for your feedback!

We received lots of ideas on how to improve our UI and UX and are currently considering adding most of them to future updates. Your feedback will be counted as well! If you have any other ideas or requests, kindly send them to support@flowlu.com. Our support team will forward all your ideas to Flowlu's product team.

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Q: 🗺️Roadmap https://roadmap.

flowlu.com/flowlu

Can you no longer submit ideas and comments on Roadmap❓

Jack.SPLUSNov 28, 2023
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Founder Team
Vladislava_Flowlu

Vladislava_Flowlu

May 14, 2024

A: Hi!

Currently, all ideas already submitted by users are under the review of our development team, so the roadmap is closed for a while for submitting new ideas. When we review all the ideas that were sent to us, we'll give users access to submitting new ideas as well.

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Q: If I have Tier 2 with 30 external users and I reach the limit, but want to add another external user.

Can I delete one of the users to add the new one?

Chris4AidooNov 29, 2023
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Founder Team
Vladislava_Flowlu

Vladislava_Flowlu

May 15, 2024

A: Hi! 👋

Yes, you can remove external users from the client portal, so the seat will be available again. You can do that by filling in the checkmark next to the user in the list of external users in the client portal and then clicking on the recycle bin. If you have any other questions, kindly text at support@flowlu.com.

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Q: how does the 2023 code stack with my previous (AppSumo Professional 1) code?

dylan14Nov 28, 2023
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Founder Team
Vladislava_Flowlu

Vladislava_Flowlu

May 15, 2024

A: Hi! 👋

You're currently limited according to your previous AppSumo Professional 1 Tier. If you want to upgrade to any higher tier, you can do it the same as always by adding additional codes to your account. Kindly notice that you'll be stacked according to the tier of the current AppSumo campaign because old tiers are no longer available. If you have any questions, feel free to ask at support@flowlu.com.

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Q: Flowlu may be a good product, but when customers have to wait over 2 years for the announced localization and ...

there is still no definitive release date for it and are still only being held up, customers feel like they've been taken for a ride …

dennismklingerNov 13, 2023
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Founder Team
Vladislava_Flowlu

Vladislava_Flowlu

May 14, 2024

A: Hi! 👋

Thanks for your feedback!

We're currently working on finding the best way to add highly requested languages to Flowlu, but no rough ETA is available. It takes so much time because localization requires not only the translation of the system in its current state but also the translation of all future updates and the support answers in these languages as well. Don't worry, localization will be presented on Flowlu in the future 😇

If you have any other questions, feel free to ask!

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Q: Hello, I'm abit surprised by your roadmap and progress, I've checked out Flowlu a year or two ago and since ...

then it seems nothing has changed on your roadmap, the by far most requested feature (Helpdesk/Ticketing) is still not integrated and at least 80% of the "Released" tasks of the roadmap are older than a year ago, is there still development happening? How big is the development team? When will the most voted requests of your customers be added?

103633433664231645853Nov 16, 2023
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Founder Team
Vladislava_Flowlu

Vladislava_Flowlu

May 14, 2024

A: Hi! 👋

Thanks a lot for your feedback!  😇

This year, we released lots of features, including:

Custom invoice templates

Custom estimate templates

Project automations

Payment calendar

Mobile Kanban board

Gantt chart for Agile projects

Knowledge base automations

Project portfolios & more!

You can learn more about updates in our blog: https://www.flowlu.com/blog/updates/

All the updates that are currently in the "In progress" column will be released soon.

As for the most requested features on our roadmap, they'll be added for sure in a priority queue.

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Q: Any plans to introduce integration of infinite canvas mode similar to Excalidraw?

Even a simple integration of Excalidraw itself is great. It is a valuable tool to having word and excel type formats in the documentation.

Another great option is to introduce map features of Obsidian in the mind mapping tool. All documents should be able to be connect with each other and there should a graphical representation of these documents to choose from the graph.

PrasadReddyNov 21, 2023
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Founder Team
Vladislava_Flowlu

Vladislava_Flowlu

May 14, 2024

A: Hi! 👋

We have some plans to improve our mind maps, indeed. Kindly send all your feature requests to support@flowlu.com so our development team can consider all your ideas before starting the mind map redesign 😇

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Q: Do you have ETA on Document and Contract builder?

jandrabekNov 24, 2023
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Founder Team
Vladislava_Flowlu

Vladislava_Flowlu

May 14, 2024

A: Hi! 👋

Our team is currently testing this feature and making minor fixes before taking it to the production server. It means that the Documents and Contracts Builder will be released in a few weeks 👀

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Q: GDPR 🤔 What does Flowlu's GDPR compliance look like now❓ 1) Is the personal data controller a company ...

registered in the European Union (EU/EEA)❓

2) Where are the personal data located and processed❓

Jack.SPLUSNov 26, 2023
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Founder Team
Vladislava_Flowlu

Vladislava_Flowlu

May 15, 2024

A: Hello! Thank you for your questions.

Kindly explore this page to learn more about Flowlu GDPR compliance: https://www.flowlu.com/gdpr/
As for the data location, all your data is securely stored in the USA and Frankfurt by our partner, DigitalOcean Inc.

If you have any other questions, feel free to text at support@flowlu.com.

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Q: I read another user's review who didn't access flowlu for quite some time, and you cancelled their plan for life.

Is this true?

savio91Nov 28, 2023
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Founder Team
Vladislava_Flowlu

Vladislava_Flowlu

May 15, 2024

A: Hi! 👋

All our AppSumo users have lifetime access to their Flowlu accounts and we don't cancel AppSumo LTD accounts even due to inactivity.

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Q: I do have several business (4) that I want to manage completely separately.

How many codes do I need to buy to at least to be able to create 4 different accounts?

erwin08PLUSNov 28, 2023
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Founder Team
Daria_Flowlu

Daria_Flowlu

May 15, 2024

A: Hello! You will need at least 4 different codes (one per each of your 4 accounts).

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Q: Is this a tool only for coders?

Can you setup your workflows to your industry?

RENEWRENEWPLUSNov 28, 2023
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Founder Team
Daria_Flowlu

Daria_Flowlu

May 15, 2024

A: Hello! Actually, Flowlu can be set up for almost any industries like marketing, IT, business consulting and legal services, logistics, travel, construction and so much more. Please learn more here: https://www.flowlu.com/solutions/

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Q: Does it support Brazilian Portuguese?

If not, do you plan to make the software available in other languages?

Waldemar_RamosPLUSNov 28, 2023
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Founder Team
Daria_Flowlu

Daria_Flowlu

May 15, 2024

A: Hello! At the moment, Flowlu supports only English interface. We have plans to introduce more languages in the future updates. By the way, your invoices and estimates may be any language you want as Flowlu allows you to customize all the fields.

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Q: Hello, Could you please clarify what tier should I buy if I want to have white label with custom domain?

In some replies I read Tier 6 and other a tier 3.

Chris4AidooNov 28, 2023
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Founder Team
Daria_Flowlu

Daria_Flowlu

May 15, 2024

A: Hello! Thank you for your question. You can have custom domain and white-labeling at Tier 6.

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Q: Hello.

I backed your previous AppSumo campaign and maxed it out at tier 6 based on the promise that the internal and external users allowed would be “unlimited.” Now that you have launched this campaign, I checked my subscription settings within Flowlu and it downwardly adjusted the internal and external users numbers to just 110 (internal) / 120 (external). That is a change in terms and contrary to previous representations. Can you please explain?

A screenshot showing that you had promised unlimited internal and unlimited external users at Tier 6 is linked here: https://ibb.co/8BNjQG4

Thank you.

home2ownerllcNov 28, 2023
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Founder Team
Vladislava_Flowlu

Vladislava_Flowlu

May 14, 2024

A: Hi! 👋

For our old AppSumo users, we saved the previous limitations according to their tiers, and all Tier 6 users of the previous AppSumo campaign remain with both unlimited external and internal users. We just checked everything on our side, and everything works fine with previous tiers. Kindly text support@flowlu.com and provide us screenshots from Portal Settings → Subscription. Your current subscription and its limitations will be displayed under "AppSumo Professional 6" if it was purchased during our previous campaigns 👀

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Q: integrations with external messengers, such as Telegram and Viber &WhatsApp is covered in the appsumo deal or not ?

since your recent email to me integrations with external messengers is available for Business subscription and higher. but all appsumo deals here mentioned we are eligible for All future Professional Plan updates only.

inskumarNov 28, 2023
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Founder Team
Vladislava_Flowlu

Vladislava_Flowlu

May 15, 2024

A: Hi! 👋

Integrations with Viber and Telegram are available for AppSumo tiers as well. You can check it in your Portal Settings → Subscriptions. Limitations on other features are displayed there according to your tier as well.

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