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Turn screen recordings into stunning videos automatically in minutes. Compatible with Mac & Windows.
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Q: Hey awesome FocuSee Team!
I unfortunately missed the deadline to buy a code from you by a few hours before AppSumo Plus started. Any chance you will come back? 🤞🏻
If you can’t say it at the moment I understand. Best of luck with your business.
FocuSee
Aug 20, 2024A: Hi, you can check out our discounts on our official website at <https://gemoo.com/focusee/>. Hope it helps!
Verified purchaser
When will there be new updates available?
Q: Can you give me another support email address?
I have sent many emails and the problem is still not solved. There's a 50% chance of getting a reply to the first email, and 0% for the follow-up. It's frustrating.
FocuSee
Aug 19, 2024A: I apologize for the poor experience. Here is another support email address for you: darci.gemoo@gmail.com. You can feedback your problem here and he will handle it for you from 10:00 to 17:00 on workdays. We would greatly appreciate it if you could email us the detailed log files and project files to darci.gemoo@gmail.com. Accessing these original files will enable us to quickly identify and...
Q: I am using a Macbook and a Mac desktop, can I use tier 1 between the 2 machines
FocuSee
Aug 19, 2024A: Hi, in this case you will need to purchase Tier 2.
Q: If I buy Tier 2 plan which has 5 user license, then will I be able to control these licenses at my end.
I mean if I assign one of the licenses to one my team members and when he is not part of my team then I cancel the license of Focusee at my end. Is this possible?
FocuSee
Aug 19, 2024A: Hi. you can deactivate your FocuSee account from your old device twice a year and continue using it on your new device. Contact us cs@gemoo.com to unbind your account from the old device. Provide the activated email account for us so that we are able to address the issue promptly.
Q: oh no I was late for this offer.
will you be back soon?
FocuSee
Aug 19, 2024A: It's a bit of a shame. There are still discounts available on our official website. You can take a look and see if it's helpful to you.