Guys, I bought Followr a couple of days ago and there's no costumer support. I have been trying to get in touch with you but there's no option to do so. I've written many messages to you and yet there's no response. Im stuck with a couple of bugs. The news generator doesnt generate any posts. Why isnt there any costumer support and how can I get in touch with you for you to help me out?
A: We do have live chat support inside the app, where our customer support team is actively assisting users. However, we’ve had a high volume of inquiries recently, and we truly apologize if you didn’t receive a timely response.
You can also reach out to me directly at marcos.d@followr.ai or our support team at support@followr.ai — I’m happy to personally check your account and make sure...
Text Credits (used for AI-generated captions, ideas, etc.)
Image Credits (used for generating AI visuals)
AI Pro Credits for Text Generation These credits unlock access to multiple advanced AI models for text generation. With Tier 10, you gain full access to all premium models, including those from OpenAI, Claude, DeepSeek, and Gemini.
Q: Built in Billing Feature for Tier 10, and Advanced Scheduling
Hi Marcos,
1) Will you guys be looking to implement more reseller tools such as Built In Billing Infrastructure? For eg, perhaps a funnel builder or landing page template that comes with payment (stripe, PayPal) already integrated, where reseller can select subscription, one time payment, bundle etc; and also how much to charge.
Once a prospect sign up, they will be auto directed (post payment) to create a login on their own, and then a sub-account auto setup for them, from the 300 sub-account limits that we have. Is this possible?
2) Advanced Scheduling - Can content for example be created by the AI and then “auto scheduled” to be posted automatically for the next 30 days, 60 days, 90 days etc? If yes, how many days in advanced?
Some other competitive tools already allow this in their system.
A: Built-in Billing / Reseller Tools Yes, we’re actively considering that and it’s already on our roadmap. We plan to offer more robust tools for resellers, including integrated billing options (Stripe, PayPal), funnel/landing templates, and the ability to define payment types (subscriptions, one-time, bundles). The goal would be exactly as you described — once a prospect completes payment, they...
Hi Marcos, this is great. I will look to purchase Tier 10 then. I saw that you responded to a fellow user that you are looking to increase beyond 300 sub-accounts for Tier 10. I echo his sentiments. For Tier 10 Whitelabel Reseller customers, perhaps you can afford more limits for us.
Oh one last thing. Some platforms are starting to introduce “Response Automation for Social Media Comments”. Meaning the AI Agent will help us to “auto respond” back to social comments “smartly”, so that community managers no longer need to spend too much time replying user comments one by one. Hope you guys can implement this too. Thanks!
Hi Marcos, if you implement these features would be awesome and make Tier 10 really worth it. Do you have any rough ETA for integrating billing options and making your Tier 10 a full saas? Thanks
A: Hi! We don’t offer Webhook and API access at the moment, but we’re actively working on it and hope to release it soon. It's one of our top priorities, and we know how valuable it is for automation and integrations.
Q: Zero Costumer Support
Guys, I bought Followr a couple of days ago and there's no costumer support. I have been trying to get in touch with you but there's no option to do so. I've written many messages to you and yet there's no response. Im stuck with a couple of bugs. The news generator doesnt generate any posts. Why isnt there any costumer support and how can I get in touch with you for you to help me out?
MarcosfromFollowr
Jul 7, 2025A: We do have live chat support inside the app, where our customer support team is actively assisting users. However, we’ve had a high volume of inquiries recently, and we truly apologize if you didn’t receive a timely response.
You can also reach out to me directly at marcos.d@followr.ai or our support team at support@followr.ai — I’m happy to personally check your account and make sure...
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Verified purchaser
The post generator keeps breaking, the code as well. No costumer support at all!
Verified purchaser
It keeps charging credits tho! This is a half baked product guys!
Q: All inbox messaging and comment management solutions
Is it possible to manage comments and direct messages for all channels (Facebook, Instagram, Linkedin, Youtube, TikTok)
MarcosfromFollowr
Jul 7, 2025A: At the moment, comment and direct message management is available for Instagram and Facebook, based on the current API capabilities.
We’re planning to add more platforms progressively. LinkedIn is our next top priority
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Q: WHAT is AI Pro Credits for text generation?
Can you please describe what is AI Pro Credits for text generation?
Also, I notice that a lot of people complain about the image generation. Please describe what we get and not get with yout SAAS?
MarcosfromFollowr
Jul 7, 2025A: In Followr, we offer two types of AI credits:
Text Credits (used for AI-generated captions, ideas, etc.)
Image Credits (used for generating AI visuals)
AI Pro Credits for Text Generation
These credits unlock access to multiple advanced AI models for text generation. With Tier 10, you gain full access to all premium models, including those from OpenAI, Claude, DeepSeek, and Gemini.
Earlier...
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Q: Built in Billing Feature for Tier 10, and Advanced Scheduling
Hi Marcos,
1) Will you guys be looking to implement more reseller tools such as Built In Billing Infrastructure? For eg, perhaps a funnel builder or landing page template that comes with payment (stripe, PayPal) already integrated, where reseller can select subscription, one time payment, bundle etc; and also how much to charge.
Once a prospect sign up, they will be auto directed (post payment) to create a login on their own, and then a sub-account auto setup for them, from the 300 sub-account limits that we have. Is this possible?
2) Advanced Scheduling - Can content for example be created by the AI and then “auto scheduled” to be posted automatically for the next 30 days, 60 days, 90 days etc? If yes, how many days in advanced?
Some other competitive tools already allow this in their system.
Thanks!
MarcosfromFollowr
Jul 4, 2025A: Built-in Billing / Reseller Tools
Yes, we’re actively considering that and it’s already on our roadmap. We plan to offer more robust tools for resellers, including integrated billing options (Stripe, PayPal), funnel/landing templates, and the ability to define payment types (subscriptions, one-time, bundles). The goal would be exactly as you described — once a prospect completes payment, they...
Share Followr
Hi Marcos, this is great. I will look to purchase Tier 10 then. I saw that you responded to a fellow user that you are looking to increase beyond 300 sub-accounts for Tier 10. I echo his sentiments. For Tier 10 Whitelabel Reseller customers, perhaps you can afford more limits for us.
Please send me an e-mail to marcos.d@followr.ai
Let's understand your needs specially with the billing infrastracture
Awesome! Tier 10 is the best option.
Oh one last thing. Some platforms are starting to introduce “Response Automation for Social Media Comments”. Meaning the AI Agent will help us to “auto respond” back to social comments “smartly”, so that community managers no longer need to spend too much time replying user comments one by one. Hope you guys can implement this too. Thanks!
Verified purchaser
Hi Marcos, if you implement these features would be awesome and make Tier 10 really worth it. Do you have any rough ETA for integrating billing options and making your Tier 10 a full saas? Thanks
Q: webhook and API support
can i use webhook ana API ?
i want to connect to n8n.
MarcosfromFollowr
Jul 3, 2025A: Hi! We don’t offer Webhook and API access at the moment, but we’re actively working on it and hope to release it soon. It's one of our top priorities, and we know how valuable it is for automation and integrations.
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Hi Marcos, would this be included into the Tier 10 or will be an addon?
This is basic functionality - I assume/hope/expect this to be included at all levels