3.3
Taco ratings
Formberry is appreciated for its user-friendly interface, responsive customer support, and affordable pricing. Some users have encountered issues with certain features and occasional glitches. Despite this, Formberry is a solid option for building stunning forms and surveys, especially considering its price point and the 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
Lost all the data TWICE
Twice all the database just disappeared.. All private details of quite a number of people just gone.. they managed to restore it once and now it happened again so I lost all the CONFIDENTIAL information of all of my clients!!
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Verified purchaser
Poor Platform
Login itself does not work most of the times on multiple occasions, and there is no Forgot password button also on the Login page to help reset the password. Multiple emails to Mr Rob does not get any response to get these issues resolved
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Verified purchaser
Unacceptable platform for a product that should only handle surveys
I purchased FormBerry about a year ago and just recently used it for a client: the experience was disastrous.
When testing a background image on a form, even after removing it, the image stays stuck as default. This forced me to rebuild the form from scratch, wasting a huge amount of time.
The mobile version is terrible: questions don’t display properly, making the form basically unusable on smartphones.
The most critical issue: in the insights and reports, the question/answer columns are completely misaligned. To figure out which answers belong to which questions, I have to export the data and manually realign everything in Google Docs. This not only wastes time but also makes me look unprofessional in front of clients.
If I could, I would definitely ask for a refund. Since that’s no longer possible, I strongly urge the team to fix these problems immediately—because it’s unacceptable for a survey platform to have such severe technical flaws.
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Verified purchaser
Can't login
I setup my account and used my AppSumo discount. It appears it only partially worked so I can not log back in and there is no reset password or other way to get help to resolve. Currently this app is useless. Please help resolve.
Formberry
Aug 8, 2025Please email rob@formberry.io and we will make sure to resolve any issues you are facing. Thank you!
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Verified purchaser
Wish the webhook worked
Love the forms, but the webhook feature did not work, which is why I purchased it. Hopefully it will be fixed in the future and I will purchase it again.
Formberry
Jul 25, 2025Please email rob@formberry.io and we will look into the issue for you.
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