A: Currently we only support Stripe for payments and you can also use different Stripe account in each form. https://help.getformly.com/en/articles/9294365-payment-form
We’ll add Paypal payment option in the future if there’s enough demand from users.
A: Currently it is not possible to use a variable as max value in a question. Variables can be used to create dynamic content based on respondents’ answers. For example, calculating the price for a payment form, adding up a quiz score, etc (please see help link below).
Q: When will the embed function have the following functionality (currently on your website as coming soon)
Options (coming soon)
Width: adjust the width of your form by adding the preferred width in pixels.
Height: adjust the height of your form by adding the preferred height in pixels.
Dynamic height: automatically adjust the height of the embed to fit the form content. This will make sure the full form content will be displayed without a scroll bar.
Transparent background: remove the default background to make your form blend into your website.
A: This is on our roadmap but we don't have any specific timelines for this yet. Currently you can manually specify the required width/height of the form within iFrame embed code. https://help.getformly.com/en/articles/9236624-share-your-form#h_3bb6f452bb
Also, you can change the form background color in Themes to make your form blend into your website. https://help.getformly.com/en/articles/9495412-customize-your-form-to-match-your-brand
Q: Embed Issue resolved? I just purchased this, but need the embed issue resolved.
I noticed you suggested to create a subdomain on your site. But we need this on our site as we don't want to drive traffic to your site, but our site. That's SEO value/juice that we worked hard to build. Paying for this feature means we're paying you to send SEO traffic and juice your way...
I think this is a nono and needs to be resolved asap. We're basically paying you AND giving you traffic and losing on traffic analytics for our SEO purposes.
A: Just to clarify, we meant customizing the full form URL using custom domain (not subdomain). https://help.getformly.com/en/articles/9236645-customize-your-form-url
Regarding SEO issue, we'll aim to include fix in this month's release. Also, it would be useful if you could please share your embeded form link with our team at support@getformly.com
A: File storage is only counted for File upload question type (files uploaded by Respondent while completing your form) and you will get email notification once you are nearer to the limit. Also, if needed you can purchase more storage with one-time costs by contacting our team at support@getformly.com
Also, if you delete the already collected files (deleting entire response), your storage space would be freed up.
Q: Is there a PayPal integration?
Hi there we would love to purchase this if it has a PayPal integration.
Urmi_Formly
Jul 14, 2025A: Currently we only support Stripe for payments and you can also use different Stripe account in each form.
https://help.getformly.com/en/articles/9294365-payment-form
We’ll add Paypal payment option in the future if there’s enough demand from users.
Share Formly - Forms, Surveys & Quizzes
Q: Can we use a variable as max value in a question?
Urmi_Formly
Jul 13, 2025A: Currently it is not possible to use a variable as max value in a question. Variables can be used to create dynamic content based on respondents’ answers. For example, calculating the price for a payment form, adding up a quiz score, etc (please see help link below).
https://help.getformly.com/en/articles/9993317-what-are-variables
Share Formly - Forms, Surveys & Quizzes
Verified purchaser
Can you add it as feature request?
Q: When will the embed function have the following functionality (currently on your website as coming soon)
Options (coming soon)
Width: adjust the width of your form by adding the preferred width in pixels.
Height: adjust the height of your form by adding the preferred height in pixels.
Dynamic height: automatically adjust the height of the embed to fit the form content. This will make sure the full form content will be displayed without a scroll bar.
Transparent background: remove the default background to make your form blend into your website.
Urmi_Formly
Jul 10, 2025A: This is on our roadmap but we don't have any specific timelines for this yet.
Currently you can manually specify the required width/height of the form within iFrame embed code.
https://help.getformly.com/en/articles/9236624-share-your-form#h_3bb6f452bb
Also, you can change the form background color in Themes to make your form blend into your website.
https://help.getformly.com/en/articles/9495412-customize-your-form-to-match-your-brand
Share Formly - Forms, Surveys & Quizzes
Q: Embed Issue resolved? I just purchased this, but need the embed issue resolved.
I noticed you suggested to create a subdomain on your site. But we need this on our site as we don't want to drive traffic to your site, but our site. That's SEO value/juice that we worked hard to build. Paying for this feature means we're paying you to send SEO traffic and juice your way...
I think this is a nono and needs to be resolved asap. We're basically paying you AND giving you traffic and losing on traffic analytics for our SEO purposes.
Any ideas on if it's been resolved? Thanks.
Urmi_Formly
Jul 10, 2025A: Just to clarify, we meant customizing the full form URL using custom domain (not subdomain).
https://help.getformly.com/en/articles/9236645-customize-your-form-url
Regarding SEO issue, we'll aim to include fix in this month's release. Also, it would be useful if you could please share your embeded form link with our team at support@getformly.com
Share Formly - Forms, Surveys & Quizzes
Q: What if I run out of storage in respective tiers
If I run out of storage, what would be the monthly cost of extra storage?
Can I delete existing files to manage my storage space?
Urmi_Formly
Jul 7, 2025A: File storage is only counted for File upload question type (files uploaded by Respondent while completing your form) and you will get email notification once you are nearer to the limit. Also, if needed you can purchase more storage with one-time costs by contacting our team at support@getformly.com
Also, if you delete the already collected files (deleting entire response), your storage space would be freed up.
Share Formly - Forms, Surveys & Quizzes