Formly - Forms, Surveys & Quizzes Reviews

I wanted to love Formly. On the surface it looks clean, modern, and capable. Unfortunately, once you start using it beyond basic testing, several critical limitations become obvious — some of which are repeatedly mentioned by other buyers as well.

The biggest issue is that key features necessary for real-world survey and lead-generation use cases are simply not there yet.

For example, the ability to limit one response per user/device — a fundamental feature for maintaining survey integrity — is not currently available. This is essential if you're running contests, promotions, or any campaign where duplicate entries must be prevented. Without it, survey results can easily be manipulated or spammed. The team confirmed this is only “on the roadmap” with no timeline.

Another major concern is partial white-labeling. Even when customizing the sender name, the email domain still shows Formly branding. Additional branding also appears in places like the closed survey page, browser tab titles, and link previews when sharing surveys. For agencies or client-facing work, this creates a less professional experience.

There are also usability and stability concerns. I encountered situations where logging in was inconsistent and the Publish button would occasionally be greyed out without explanation. Background image uploads were also unreliable during form customization.

To be fair, the team is responsive and polite when replying to questions. However, many responses rely heavily on future roadmap promises rather than currently available functionality. When evaluating a tool for immediate business use, that distinction matters.

The platform clearly has potential, and I appreciate the direction they’re trying to take. But at its current stage, it feels more like an evolving product than a mature form builder ready for production use in business-critical scenarios.

For buyers considering this deal, my advice is simple:
Evaluate it carefully based on the features that exist today, not what may arrive later.

I have been using Formly for assessment-based surveys, and overall, it’s a very solid platform. The UI is excellent...clean, modern, and very intuitive. There’s no steep learning curve to get started. The results dashboard is impressive, especially the graphical breakdowns. The charts and visual summaries look professional and are great for quick analysis.

That said, there are a few limitations, particularly for more complex corporate use cases. If you require extensive calculations or highly complicated scoring logic, the setup can become cumbersome. Also, while category scores can be shown graphically, subcategory averages are limited to text format. A visual breakdown at the subcategory level would significantly enhance reporting.

The platform generates a PDF that includes all survey questions and the end-screen results, but customization options are limited. For my use case, this makes the PDF less practical. However, to be fair, limited PDF customization is common across many survey platforms.

Where Formly truly stands out is customer service. I had a query, and we quickly jumped on a call to clarify everything. The support team is responsive, helpful, and genuinely invested in user success.

Despite the shortcomings, I’m still giving it 5/5 because the core product is strong, the UX is excellent, and the team behind it is top-notch. With future enhancements, this app has the potential to become even more powerful. Highly recommended.

Formly has a very clean and easy-to-use UI. Creating forms feels smooth and everything is well organised, so it saves a lot of time. The logic and automation features are very powerful and helped us collect and filter the right data without manual effort.

What really impressed me was the support — the team even joined a Zoom call to help us set things up and clarify our doubts. That level of support makes a big difference. Highly recommended.

I had an excellent experience with Formly. Ash, the representative who guided my demo, was knowledgeable, patient, and fully present throughout our conversation. He answered every question directly, never rushed the process, and created a very pleasant, professional atmosphere.

Formly itself is an impressive platform. I recommend the product without hesitation. It is likely the last form‑producing software I will ever need to purchase. The range of options is outstanding — forms, quizzes, assessments, and more — all customizable to be fun, formal, or funky depending on your needs or whims.

In the future, I would be thrilled if they added permission control for multiple users. If that becomes available, I would upgrade immediately. Overall, Formly delivers power, flexibility, and ease of use. A fantastic tool with fantastic support.

Blessings,
LadyB~

Update: After contacting support, we are back on the lifetime plan. Support handled the issue accurately!

Old: We purchased and redeemed our code on Mar 25, 2025. Not even 1 year later, we were moved to the Free plan.