Formsly Questions

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Q: Do you have any plans to provide more customization on form UI elements?

For example, on the single-page forms, I'm not a fan of where the navigation buttons are (currently, they are small up/down arrows on the bottom-right of the screen) which I'm sure users will overlook and become frustrated when they can't find the back button. Would be nice if there's an option for a more standard "< Back" button closer to the "Next >" button.

jiwon3xdPLUSApr 22, 2024
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Founder Team
Formsly.app

Formsly.app

May 15, 2024

A: Hi,
Advanced styling and design are part of our roadmap. While we can't provide an accurate ETA for these features at the moment, they are definitely something we will be working on in the future.

Best regards,
Alex

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Q: Hi.

Where can I get a better look at the data presentation capabilities? Does the analytics dashboard slide just show the back end versus how the responses are visualised, please?

Plus, what is the ability to download data or upload manual data? Chantelle

chantelle_edwardsPLUSApr 18, 2024
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Founder Team
Formsly.app

Formsly.app

May 14, 2024

A: Hi,

To get a feel for our platform, I recommend signing up for a free account and creating a dummy form with various question types. This hands-on trial will let you experience the form submissions analysis process and see the results for yourself.

If you need any help, feel free to reach out.

Best,
Alex

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Q: Will the 600 responses/m ever be raised to unlimited?

apassalaPLUSApr 10, 2024
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Founder Team
Formsly.app

Formsly.app

May 15, 2024

A: Hi,

Thanks for reaching out. Plans will never have unlimited responses/m.
Best,
Alex

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Q: Hello, I want to know if I can connect the form data with Google Sheets?

thank you

mariobarreraruizPLUSMar 26, 2024
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Founder Team
Formsly.app

Formsly.app

May 15, 2024

A: Hi there!

We're currently polishing our new integrations and haven't launched them just yet. But, we're excited to say that they'll be available shortly. Keep an eye out for our update on this - it's coming your way soon!

Best wishes,
Alex

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Q: Hi I am looking for a survey tool where I can collect feedback on companies a bit like glassdoor but for certain populations.

Before I buy the tool is it possible:

1. Ask someone to rate a company (Q1), and then state the company (Q2) linking these two fields in analysis. They can't be linked in conditional logic because the company name is not known.

2. To allow people to complete more than one survey?

Thanks Chantelle

chantelle_edwardsPLUSMar 26, 2024
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Founder Team
Formsly.app

Formsly.app

May 14, 2024

A: Hi,

It's partially possible but not everything yet. We're working on a much more advanced conditional logic where this use case would be possible. Including referrals to certain links or pages which is what you're trying to do with letting users complete another survey or form.
I hope this answered your question.

Best,
Alex

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Q: Can I create forms for static pages?

without any CMS.
The form is ready to be added to the static page.

devdoitMar 14, 2024
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Founder Team
Formsly.app

Formsly.app

May 15, 2024

A: Hi,

Yes, that is possible.

Alex

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Q: How does whitelabeling work?

If I buy one license, to how many people can I resell the product?

PetarMar 5, 2024
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Founder Team
Formsly.app

Formsly.app

May 15, 2024

A: Hi Petar,

Could you please elaborate on this? The question isn't really clear to us. What do you mean by whitelabelling here? Each code can be used only with one single account.
Best,
Alex

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Q: I want to create a survey that will send results to me and the person who took them, ideally in a PDF format, ...

so we can review the results together. The results would be just for that user. Is this possible with your program?

melissapMar 4, 2024
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Founder Team
Formsly.app

Formsly.app

May 15, 2024

A: Hi,
We are still working on that feature which we will be releasing soon. It's not available yet on the platform.
Best,
Alex

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Q: Do you provide a version of the form builder or specific forms designed for embedding in iframes?

Are there any recommended ways to ensure forms created with Formsly are responsive when embedded within other websites?
Does your form's JavaScript API expose any events or methods that could be triggered from the outer page to signal a resize?

rupesh273Feb 25, 2024
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Founder Team
Formsly.app

Formsly.app

May 14, 2024

A: Hello,
You can embed the form in iframes, and many users already do. They're responsive and should work well. Feel free to test it with a dummy form. Also, no actions should be triggered from the outer page.
Best,
Alex

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Q: The 400 responses included in the plan are considered unique or active in the response area?

If I delete the responses, will they still count towards the monthly total?

111754834125804827343Feb 21, 2024
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Founder Team
Formsly.app

Formsly.app

May 15, 2024

A: Hi,
Unique responses. Up to 400 received responses, you can delete up to 20 which are part of the free plan anyway.

Alex

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Q: I use your tool for 3 months now and there are a few bugs but that is okay.

BUT: I startet a form and gained more than 100 valuable responses. THE DRAMA: I just reload the page and now everything is gone!! The dashboard tells that there's no form. I can see nothing anymore: no more forms and no more answers. And I cannot find any support within the app and I'm quite desperate now because I urgently need the results.. Can you please help?

CoyoFeb 8, 2024
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Founder Team
Formsly.app

Formsly.app

May 14, 2024

A: Hi,
Apologies for any inconvenience caused. We are currently experiencing technical difficulties but rest assured, we are actively working to resolve them as quickly as possible. For further assistance, please don't hesitate to contact our support team at support@formsly.app.

Best regards,
Alex

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Q: Hi, I would like too: 1) Set a condition if they answer 'no' jump to the thank you page 2) Allow 2 different ...

questions to go to the same question (eg: q1 to q3 & q2 to q3)

Cannot any help/chat/knowledgebase on the website

molintoFeb 15, 2024
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Founder Team
Formsly.app

Formsly.app

May 15, 2024

A: Hi,
Thanks for reaching out. We will be implementing this feature too "Submit form" condition.
Also the same for the second question, we will be allowing multiple options for the same condition.

Best,
Alex

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Q: Hello It is possible after submitting the form to receive and email with a pdf form content?

Thank you!

OutletFeb 11, 2024
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Founder Team
Formsly.app

Formsly.app

May 15, 2024

A: Hi,
Yes but it's not live yet. We will be launching this feature in the next 2 weeks.
Alex

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Q: Hi there, does it integrate with Notion or anything else?

How about CNAME? Many thanks

wavesandoceanFeb 11, 2024
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Founder Team
Formsly.app

Formsly.app

May 15, 2024

A: Hi,
We are working on integrations, and they are expected to be released soon. Also, adding CNAME is part of our roadmap. If you have further questions, you can reach us at support@formsly.app.

Best,
Alex

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Q: Does the slider option allow for use with calculations?

Say for example if the use was tied to a price per additional item over a base item calculation. For example a t-shirt might cost $13 for a single unit but the slider moved from one to say 15 could provide a new cost per unit using your forms platform.

leadsproutPLUSFeb 8, 2024
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Founder Team
Formsly.app

Formsly.app

May 15, 2024

A: Hi,
Thanks for reaching out. We're still working on the calculations and scoring feature which isn't available yet. Once we ship it you will be able to customize it the way you mentioned here.
Best,
Alex

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Q: does this work with wordpres?

aka0PLUSFeb 3, 2024
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Founder Team
Formsly.app

Formsly.app

May 15, 2024

A: Hi,
Thank you for reaching out. Although we do not currently offer a WordPress plugin, you can still embed a Formsly form into your WordPress website. To do this, you will need to collaborate with your WordPress developer, who can assist by embedding the form for you.

Best regards,
Alex

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Q: Dear team, Is the quiz feature with a score and a PDF certificate available yet?

Have a nice day.

nietzomaarwatPLUSJan 31, 2024
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Founder Team
Formsly.app

Formsly.app

May 15, 2024

A: Hi,

Thanks for reaching out. This feature is not yet implemented, but it's part of our roadmap.

Best,
Alex

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Q: Hello, Is it possible to send out an email after completing the forms with files attached?

david3516PLUSJan 21, 2024
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Founder Team
Formsly.app

Formsly.app

May 14, 2024

A: Hi David,

Send the email to whom exactly? To the people who fill it or to you as an admin?

Alex

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Q: Hi, Following up on my questions on users below, as it didn't let me reply to them.

When I say users, as the normal term users like other platforms will offer you the ability to add team members that can log in and manage the account and see results.

Jen-le567Jan 14, 2024
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Founder Team
Formsly.app

Formsly.app

May 14, 2024

A: Hi, 1 user per account.

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Q: I'm looking to create a daily survey to send out to a specific group of people, either via Whatsapp or email, to track daily habits.

Things like mood, exercise, alcohol. This needs to collect in a google sheet, and ideally be accessible by each person. Is your solution able to do this?

101739306468018890704PLUSJan 2, 2024
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Founder Team
Formsly.app

Formsly.app

May 14, 2024

A: Hi, Are you looking basically for an integration with Google sheet? So basically every response to be populated in a google sheet?

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