found.ee Questions

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Q: After I run a campaign do I get a list of placements?

FlinkJan 23, 2024
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Q: Hi Jason, I try to use your solution and paid for my first campaign...

And this since morning nothing start... I try to contact the support... no email you have only chat... and after more then 6 hours still no answer.
I start to really worried for my money...
It's not really serious I hope it's not a scam.
So can you have a real customer services please ?

Best regards,

mobility974Apr 6, 2021
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Q: I'm not really sure why the sumolink reviewers keep giving Foundee 5 stars based on the looks of the tool and ...

the secondary feature of short linking.

But very few actually talk about using the tool and measuring CONVERSIONS.

In case anybody is confused, this is a tool to run ads and MAKE MONEY from these ads.

it's not supposed to be a piece of art.

rich_daddySep 10, 2020
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Q: Q: Agency use?

Would an agency want to get different accounts for different clients, or could one account work for multiple brands/companies?
Thanks, this looks great!

SumoLeePLUSJul 24, 2020
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Founder Team
Jason_Found.ee

Jason_Found.ee

May 15, 2024

A: GREAT QUESTION! A lot of agencies do set up different accounts for their clients, that way they can keep the information isolated. Client links, audiences, pixels, advertising campaigns, would all be collected in the individual client accounts that way.

Feel free to drop us an email, and we can explain a bit further, cs@thefoundgroup.com subject "APPSUMO"

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Q: Hi, This is pretty awesome.

Thank you.
How exactly do we use the multiple account management?
Are we able to use this to work with clients?

6231b5d01e7642868ad037851c95e9cfJul 31, 2020
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Founder Team
Thomas_Found.ee

Thomas_Found.ee

May 15, 2024

A: Hi Sumo-ling,

Yes! found.ee works well for agencies. To learn about managing different accounts in found.ee, check out this video: https://www.youtube.com/watch?v=pbCwFu4PdpQ.

You can also email us at cs@thefoundgroup.com and we can answer any questions.

Best,
Thomas

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Q: Hi, I am an interested customer from Germany.

Can you tell me which German pages are incorporated in your premium websites and can I create a campaign only using those or choosing individuals from them (e.g. all German sites in a specific industry)?

Thank you for answering!

Kind regards,
Toby

t-loefflerJul 30, 2020
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Founder Team
Thomas_Found.ee

Thomas_Found.ee

May 15, 2024

A: Hi t-loeffler,

We aggregate the largest websites by traffic in each category, so there may be some German sites. But more importantly when you set up a campaign you pick a geotarget, so we'll always target visitors from a particular country, city or postal code.

Best,
Thomas

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Q: Is this something like perfect audience?

TwakeJul 25, 2020
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Thomas_Found.ee

Thomas_Found.ee

May 15, 2024

A: Hi Twake,

While I can’t speak to the full feature set offered by Perfect Audience, we also have remarketing ads with no minimum spend. You can additionally use found.ee to enable growth through prospecting ads, run audio ads on Spotify and iHeart, segment and share audiences, engage audiences with geo-targeted landing pages, branded shortlinks and much more.

It’s free so you can always try found.ee and see if it’s a product you’d like to keep in your toolkit.

Kind regards,
Thomas

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Q: Are there any restricted categories that would be denied for distribution?

Like weight loss programs, or any sort of medical services? (I'm not talking about obviously redlined things like adult services, but rather good professional services that are sometimes issues.) Thanks!

SumoLeePLUSJul 24, 2020
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Jason_Found.ee

Jason_Found.ee

May 14, 2024

A: Hi there! We do have a list of prohibited industries, but really just the obvious stuff that you mentioned. We do allow medical related items, so long as the advertiser is complying with relevant laws. Do you want to email us and we'll get you a copy of the policy? cs@thefoundgroup.com

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Q: HI everyone, you can find some case studies and benchmark reports on found.

ee in the HELP section, and we'll try to get more up asap. We've had a few ecommerce companies and agencies with ecommerce clients ask about whether found.ee is a good fit. The answer is YES. While we don't have access to all of our users' Google Analytics accounts, we do have access to some that we have relationships with, and I can show you ecommerce over last 30 days https://gyazo.com/23e0af6fdfeea258525fc91fabf24a7c

Jason_Found.eeJul 24, 2020
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Jason_Found.ee

Jason_Found.ee

May 15, 2024

A: I'll leave you with this for the weekend! And looking forward to chatting on Monday at the AppSumo webinar.

Excited to share some Sumo-ling successes, anonymously:

Men's Dating Platform: https://gyazo.com/8087e95a72ba6abb3caeb213af81a71a
And the CPC is 40% lower than Google AdWords!!!

SaaS Company:
https://gyazo.com/54426694126e0970e705c4a15c22f7e6
The top 20 report for a "MAX CLICKS" campaign, which focuses more on a great CPC, but in this case is delivering great web placements as well!

B2B Booking App:
https://gyazo.com/d5275dd8848bce42996b4c5bea7b2d06
Combination of PREMIUM sites + INTEREST targeting is doing great! Only a few hours into their campaign, but this is starting with a CPM of under $2.50

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Q: Thanks for the freebie.

Now, what do I do with it? I am confused by the many features? Can I create the link I want, say mypage.com/offer? or does it just shorten to some random code? Can I use it for affiliate codes?
This looks like it may be useful to my podcast, but how?
How am i not paying premium prices for ads? Are you somehow discounting ad cost for us?
I run a podcast and have an online course (still building) in creative writing, so how would I use your app to build customers? Thanks again.

jdennewitzJul 22, 2020
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Founder Team
Jason_Found.ee

Jason_Found.ee

May 15, 2024

A: Hi Liz, we just sent the webinar video URL.

Also, there's a webinar with AppSumo team and us this Monday if you'd like to register the information is above.

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Q: After creating an account I can't login.

Every time I click on activation link via email, it tells me link is either invalid or expired.

appsieurJul 24, 2020
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Founder Team
Jason_Found.ee

Jason_Found.ee

May 15, 2024

A: Hi there,

Sorry to hear about your experience. We've had over 6,000 new users register in a very short window. It looks like a handful of those have had some trouble activating their accounts. If you email us we can get this resolved right away. cs@thefoundgroup.com.

Just put "APPSUMO" in the subject line.

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Q: I cant even register looks like very buggy, always get this message "The link is expired or invalid.

Try requesting a new confirmation email" but never get registered :/

B3STJul 24, 2020
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Founder Team
Jason_Found.ee

Jason_Found.ee

May 15, 2024

A: Hi mughal,

Sorry to hear about your experience. We've had over 6,000 new users register in a very short window. It looks like a handful of those have had some trouble activating their accounts. If you email us we can get this resolved right away. cs@thefoundgroup.com.

Just put "APPSUMO" in the subject line.

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Q: Can this basically replace Switchy for link shortening and tracking?

devdbydesignPLUSJul 24, 2020
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Founder Team
Jason_Found.ee

Jason_Found.ee

May 15, 2024

A: Hi there! Yes you can indeed. We actually first created the remarketing pixel link shortener around 8 years ago. It's one of our many features inside the platform.

Now of course if you like another platform's experience that's fine too. You can use our pixel inside of other platforms! We've always wanted the platform to be as agnostic as possible so it can work for anybody.

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Q: What is with the found.

ee cookie, will you also remarket our users with your own products?
How are those data protected?

Andrew_Jul 23, 2020
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Founder Team
Jason_Found.ee

Jason_Found.ee

May 15, 2024

A: Hi Sumo-ling, do you mean the pixel inside of your MANAGE PIXELS section that's in there by default? That's your pixel for your account. You can turn it off from that same page if you don't want to use it!

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Q: "SIGNUP FAILED.

SOME PARAMETERS ARE NOT VALID"

I cannot even signup...

Your website does NOT even indicate what exact parameters are "not valid"...

Retro.CampJul 18, 2020
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Founder Team
Thomas_Found.ee

Thomas_Found.ee

May 14, 2024

A: Hi Knebaih,

You’re encountering the problem on sign up? Can you drop an email to cs@thefoundgroup.com? We’ll get it sorted out ASAP.

Best,
Thomas

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Q: Hi Jason, I currently run Facebook Ads for companies who pay me a monthly fee, plus Ad-Spend.

Found.ee sounds like a great idea so could I, for example, have a solar panel installer from the UK advertise on the platform using your featured websites that people view from the UK (my client’s target audience are based there)?

I have a number of clients so would need them to have their own account/section of my account so that I can keep them separate from each other.

Can Found.ee be used like this or have I got the wrong idea?

KingerPLUSJul 17, 2020
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Founder Team
Jason_Found.ee

Jason_Found.ee

May 15, 2024

A: Hi jdennewitz, yes you can! There's an existing "Email Subscribe" box/button that you can use from the dropdown, and you can also add a MailChimp email capture widget if you'd like!

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Q: Hi Sumo-lings, Thanks for all the great feedback and input!

We want you to get the most out of found.ee and maximize the free deal, so in addition to the official Appsumo webinar on July 27th, we're hosting another walkthrough and Q&A session this Wednesday July 22nd at 10:30 AM Pacific.

Click the link to register: https://us02web.zoom.us/webinar/register/WN_foickKIFRM6ydXvVtGFK9w.

Whether you join this or the official Appsumo webinar, we hope to see you. Thanks for checking out the deal!

Best,
Thomas

Thomas_Found.eeJul 20, 2020
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Founder Team
Jason_Found.ee

Jason_Found.ee

May 15, 2024

A: And just to add onto this, there is of course another webinar coming up with us + APPSUMO, so if you can't make it this Wednesday, then register for the APPSUMO one next week (in the section above).

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Q: I have redeemed the code and registered but never receive any confirmation email, so I'm stucked here cannot use this system, anyone can help?

Thanks

Vanda00211PLUSJul 22, 2020
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Q: Hello, I have created a shortlink for a custom domain using found.

ee, but the shortlink only works with www in front of it. Is there a way to get custom domain shortlinks to work with the naked domain instead, from within found.ee?

For reference, I do not have a website built on the domain, it was purchased purely to use for custom shortlinks.

NewFrontiersJul 21, 2020
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Founder Team
Jason_Found.ee

Jason_Found.ee

May 15, 2024

A: Hi there! Can you email us, cs@thefoundgroup.com, and we'll get an engineer to look at your question? Put into the subject, "APPSUMO" please.

Thank you!

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Q: Hey, loving the platform so far.

Although I wish you have a UI improvement soon.
I have a question regarding cname, is it possible to have my domain added without the www to keep the link as short as possible. Right now it has to have www or to be a subdomain.

Thanks!

DigitalMarketerJul 21, 2020
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Founder Team
Jason_Found.ee

Jason_Found.ee

May 15, 2024

A: Thanks so much! Happy you like it.

Can you email us, cs@thefoundgroup.com, and we'll get an engineer to look at your question? Put into the subject, "APPSUMO" please.

Thank you!

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