Foyer Reviews

I encountered several bugs after agent syncing failed (an issue that has since been fixed):

1. Updates to the widget’s appearance do not take effect. I tried a hard refresh, a different browser, and incognito mode.
2. I deleted an agent and tried to recreate it, but received a message saying that it had already been created. The deletion does not fully remove the agent.
3. There is no option to rename an agent.

Additionally, support is available only via email. I sent an email but received no reply. I suggest adding a chat widget to your website.

I will update my review if these problems are properly fixed and everything is working as expected.

I’ve been testing Foyer on a live bilingual business website, and the support has been exceptional.

What impressed me most is that the team does not respond with generic support answers. They actually review the issue, explain what they found, make the necessary changes, test them, and come back with clear details about what was fixed.

During setup, I had questions around French-language behaviour, page switching, lead follow-up, voice configuration and account usage. Each time, the support team investigated the issue properly and provided a detailed response rather than sending me back to documentation or giving me a standard reply.

I’m still testing and refining the agent, but the product is becoming more useful as the setup improves, and the support experience has given me a lot of confidence in the team behind it.

Very satisfied with the purchase so far.

Having used Foyer for a week, I see significant potential, but there are still several areas that need improvement.

One key issue is limited interface customisation. While colours can be changed, button labels such as “Agent” is fixed. Being able to rename this would allow for a more bespoke experience.

Regarding the AppSumo deal, I feel the current tiers lack scalability. Adding a Tier 4 or 5 would better accommodate growing businesses, as 400 minutes per month may be a relatively low limit for websites with higher traffic.

I’d also appreciate more clarity on the product’s future direction, as the current roadmap doesn’t appear to include many major improvements. Finally, I’m still awaiting a response to an email sent eight days ago, so I hope the delay is temporary and not indicative of limited support capacity.

Overall, great potential, with some concerning indications.

I didn’t expect this to be so nice! Oh, I have to upgrade to Tier 3 ASAP! I ran some random tests, and it really takes you exactly where you ask. The voice sounds so real. This is crazy!

Disclaimer: I'm a paid product tester for AppSumo and received this tool for free to provide a detailed review. My opinions are entirely my own, and my compensation is not tied to the rating or taco score I give.

What caught my attention with Foyer was what happened *while* it answered. The voice agent scrolled the page and highlighted the section it was talking about. A visitor asking about a feature could see exactly where to find it, then keep exploring from there. That’s a useful way to help someone who has landed on your site and isn’t sure where to start.

Setup took me a couple of minutes. Foyer crawled the site to create its knowledge base, and installation uses a single script tag. It can also pick up buying intent during a conversation, ask for contact details, and save the transcript so you know what the visitor was looking for when you follow up.

I raised several issues during testing. The widget briefly appeared in the wrong position before moving into place. And when a visitor stopped speaking, the agent kept asking if they needed help. The team fixed both, along with the other items I flagged. They also added BYOK and webhooks.

My one practical consideration is the minute allowance. Check how much traffic your site gets and how long conversations might run before choosing a tier.

For a site where visitors need help understanding the offer, Foyer gives them someone to ask and shows them where to look.