Q: AI requests vs automation credits: what do the allowances actually cover?
Hi Pavel,
the deal lists different allowances for AI automation credits and AI requests, but a Nov 2025 reply says they are the same. Please clarify:
1. Are these separate pools, overlapping limits or outdated labels? Which features deduct from each? 2. As an example, please give the units charged for one portal Q&A using 10 source pages, summarizing a 20-page PDF, and a five-step AI automation....
Q: How are OCR credits counted for PDFs, screenshots and re-indexing?
Hi Pavel,
you explained somewhere that one OCR credit covers one processed image and the allowance renews monthly. Could you clarify with examples?
1. A scanned PDF with 20 pages, each containing one full-page scan: does it use 1, 20 or another number of credits? 2. A PDF with selectable text plus embedded images: what consumes OCR credits? 3. A guide with 10 processed screenshots uses 10...
Founder Team
Pavel_FUSEBASE
Oct 13, 2026
A: Hi
1) There is currently no such limit.
2) Yes, images in PDFs are also recognized and count toward the limit.
3) Yes, because the images will be uploaded again and counted as new images.
4) Yes, because it will be counted as a new image.
5) Search will continue to work for files that have already been indexed, even after you reach the limit. Once the limit is reached, new files won’t be...
Q: FuseBase GDPR, EU hosting and AI – AppSumo plans
Hi Pavel,
I’ve read your GDPR page, DPA and AI terms. For EU client-data use on AppSumo LTD plans, please clarify:
1. Is EU/EEA hosting available? Which countries, tiers and extra fees? Does it cover files, databases, backups, logs, AI and overseas support access? 2. Can we get a signed, dated DPA with completed annexes covering portals, apps, AI, OCR/transcription and our role as a processor...
Founder Team
Pavel_FUSEBASE
Oct 13, 2026
A: Hi
1) Data is currently stored in the US on Amazon and Azure servers. Hosting in Europe is possible but would require a separate discussion.
Hi Pavel, thanks for the DPA and security links. Just three points remain: 1. Please share the promised DPF/SCC update. Your DPA already includes SCCs; is there a summary of the US transfer assessment and safeguards?
After we delete a file or close the account, what is the maximum time until the data and backups are deleted? How does one-month backup retention fit the DPA's seven days after account termination? If we use AI with client data, which companies actually receive our prompts, and how long are prompts and responses retained?
Hi! I'm considering FuseBase for a membership site. I read storage is shared.
Is there a control panel where I can assign different storage limits to individual members, monitor and automatically prevent them from exceeding limits? Can these limits update automatically when someone subscribes or changes a member plans, or do I need to build that functionality?
I need accounts kept separate....
Founder Team
Pavel_FUSEBASE
Oct 13, 2026
A: Hi
1) By default, you can’t set limits for individual users. If you’re building an app, however, you can add this functionality by specifying it to the agent during development.
2) Our apps fully support RLS, so users’ data is kept separate and protected.
3) Yes, as mentioned above, users’ data is protected. You don’t need to connect Supabase, as we use similar data protection methods.
Q: AI requests vs automation credits: what do the allowances actually cover?
Hi Pavel,
the deal lists different allowances for AI automation credits and AI requests, but a Nov 2025 reply says they are the same. Please clarify:
1. Are these separate pools, overlapping limits or outdated labels? Which features deduct from each?
2. As an example, please give the units charged for one portal Q&A using 10 source pages, summarizing a 20-page PDF, and a five-step AI automation....
Share FuseBase
Q: How are OCR credits counted for PDFs, screenshots and re-indexing?
Hi Pavel,
you explained somewhere that one OCR credit covers one processed image and the allowance renews monthly. Could you clarify with examples?
1. A scanned PDF with 20 pages, each containing one full-page scan: does it use 1, 20 or another number of credits?
2. A PDF with selectable text plus embedded images: what consumes OCR credits?
3. A guide with 10 processed screenshots uses 10...
Pavel_FUSEBASE
Oct 13, 2026A: Hi
1) There is currently no such limit.
2) Yes, images in PDFs are also recognized and count toward the limit.
3) Yes, because the images will be uploaded again and counted as new images.
4) Yes, because it will be counted as a new image.
5) Search will continue to work for files that have already been indexed, even after you reach the limit. Once the limit is reached, new files won’t be...
Share FuseBase
Q: I want to upgrade to 10 codes
Hi, I use FuseBase to organize my data and materials for my work this year. It is much more powerful than I thought. I'm so glad it's back on AppSumo.
I have a question. I currently have 3 Nimbus codes and now want to upgrade to 10 codes. I have read in other comments that they are stackable.
1. Do I need to buy 7 more codes to upgrade to 10 codes?
2. My current plan allows 40 members (users?)....
Pavel_FUSEBASE
Oct 13, 2026A: Hi
1) Yes, that’s correct—7 coupons are enough.
2) Yes, the limits will be combined. Please email [email protected] so we can update your limits.
Share FuseBase
Q: FuseBase GDPR, EU hosting and AI – AppSumo plans
Hi Pavel,
I’ve read your GDPR page, DPA and AI terms. For EU client-data use on AppSumo LTD plans, please clarify:
1. Is EU/EEA hosting available? Which countries, tiers and extra fees? Does it cover files, databases, backups, logs, AI and overseas support access?
2. Can we get a signed, dated DPA with completed annexes covering portals, apps, AI, OCR/transcription and our role as a processor...
Pavel_FUSEBASE
Oct 13, 2026A: Hi
1) Data is currently stored in the US on Amazon and Azure servers. Hosting in Europe is possible but would require a separate discussion.
2) Yes, of course. Please contact support at [email protected].
3) You can find information about product security here - https://trust.delve.co/fusebase I’ll also check on DPF and SCC.
4) GPT models, as well as DeepSeek and Kimi, are currently...
Share FuseBase
Hi Pavel, thanks for the DPA and security links. Just three points remain:
1. Please share the promised DPF/SCC update. Your DPA already includes SCCs; is there a summary of the US transfer assessment and safeguards?
After we delete a file or close the account, what is the maximum time until the data and backups are deleted? How does one-month backup retention fit the DPA's seven days after account termination?
If we use AI with client data, which companies actually receive our prompts, and how long are prompts and responses retained?
Q: Data Privacy & Encryption
Hi! I'm considering FuseBase for a membership site. I read storage is shared.
Is there a control panel where I can assign different storage limits to individual members, monitor and automatically prevent them from exceeding limits? Can these limits update automatically when someone subscribes or changes a member plans, or do I need to build that functionality?
I need accounts kept separate....
Pavel_FUSEBASE
Oct 13, 2026A: Hi
1) By default, you can’t set limits for individual users. If you’re building an app, however, you can add this functionality by specifying it to the agent during development.
2) Our apps fully support RLS, so users’ data is kept separate and protected.
3) Yes, as mentioned above, users’ data is protected. You don’t need to connect Supabase, as we use similar data protection methods.
4)...
Share FuseBase