Gappeo Reviews

3.9

3.93 stars
3.93 stars
30

Taco ratings

20
0
2
4
4
AskSumo

Customers appreciate Gappeo for its extensive library of pre-built tests, user-friendly interface, and responsive customer service. Some users have reported minor issues with email customization and occasional login glitches. With an overall rating of 4.3 and a 60-day money-back guarantee, Gappeo is a solid buy for those in need of a talent and skills assessment platform.

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Showing 1 - 5 of 30 reviews
110796106562725250272

Verified purchaser

Deals bought: 5Member since: Jan 2024
1 stars
1 stars
Feb 11, 2026

Not Great

Test doesn't initiate web cam and therefore prevents candidates from taking tests.

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hak
hakPLUS

Verified purchaser

Deals bought: 135Member since: Mar 2021
1 stars
1 stars
Jan 2, 2026

Total absence of customer support, as well as the lack of White Label and CNAME features.

I bought a code two days ago, but I was surprised to find that the company is publishing misleading information in their product description about the inclusion of CNAME and White Label. I checked everywhere in the settings area, but found nothing. I emailed their customer support directly, but I haven't received any reply.

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erin158

Verified purchaser

Deals bought: 88Member since: Dec 2022
2 stars
2 stars
Dec 17, 2025

Support and Application are questionable

I purchased this a few days ago. The platform seems very well polished. When I log in to my account, I'm logged back out. I emailed support about CNAME, as I didn't see the option. They told me to check under settings, and it is not under settings or anywhere. Emailed them again, and it's been 2 days, and I have not heard from them. I'm unsure if they are still actively monitoring or developing this platform. AppSumo needs to do a better job at vetting these companies. I will update this review if and when they resolve the issue, or if I decide to refund the product.

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077e7ce3caac4f2d86c51a4efba15b17

Verified purchaser

Deals bought: 29Member since: Jul 2015
5 stars
5 stars
Jul 9, 2025

Helping with my Teams

Gappeo is a helpful tool.

With my team, instead of guessing what people need to work on, I can see where the gaps are.

In my work with my coaching clients, same story. the assessments reduce the time taken to identify specific gaps. Makes it easier to know where to focus our energy.

Founder Team
Adi_A

Adi_A

Jul 10, 2025

Hello Sumoling,

Thank you for your feedback!

We're glad Gappeo is helping you and your team quickly identify gaps and focus your efforts. If you ever have suggestions, we’re here to help!

Regards,
Adi

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serseaeducation

Verified purchaser

Deals bought: 26Member since: Nov 2024
5 stars
5 stars
Jun 9, 2025

Affordable Assessment Solution

I needed an online testing platform with a bank of tests that I can use with my online students, and Gappeo delivered. Not only can you select from a variety of assessments and combine them (up to 5) into one, but you can create your own, with your own questions as well. Gappeo also has great customer service and offers online meetings for training.

Founder Team
Adi_A

Adi_A

Jun 9, 2025

Hello serseaeducation,

Thank you for the wonderful feedback!

We're glad Gappeo is helping you support your students with flexible test options, and that our support team has been helpful. We're always here if you need anything!

Regards,
Adi

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